Sales Specialist, Digital Workplace Services

StarHub; Singapore; Remote; SGD 50,000 - 70,000; Full time

Job summary

A leading telecommunications provider in Singapore is looking for a Sales Specialist to manage the pipeline and opportunities of the Digital Workspace Services team. You will collaborate with account managers to drive sales through compelling business proposals. The ideal candidate has 2+ years in managed services sales, strong communication skills, and relevant educational qualifications. This role promises a dynamic work environment and significant responsibilities.

Qualifications

• At least 2 years of managed services sales experience.
• Familiar with ticket/case management & workflow automation platforms.
• Resilient individual able to adapt to dynamic environments.

Responsibilities

• Meet and exceed KPIs including pipeline and sales targets.
• Develop comprehensive plans to achieve targets.
• Coordinate with marketing on lead generation and follow up on leads.

Skills

Sales expertise

Communication skills

Negotiation skills

Solution selling experience

Industry knowledge

Education

Diploma or Tertiary degree in Business Management, Engineering, Computer Science

ITIL certification

Sales certifications in IT management

Job description

Job Description

We are looking for a Sales Specialist for the Digital Workspace Services team in the Enterprise Business Group (EBG).

As a Sales Specialist you will be responsible for the end-to-end management of pipeline and opportunities of the services portfolio of the DWS team.

You will partner with account managers, product managers, and be responsible for acquiring deals, through offering a compelling business proposal to boost sales and profitability. You will be responsible for seeing through deals to closure and delivery.

Responsibilities

• Meet and exceed agreed set of KPIs, including pipeline, sales, revenue & profit targets.
• Develop a comprehensive plan to achieve these targets.
• Independently own the Sales Specialist role - coordinating with marketing on lead generation, following up on leads, and opportunity conversions.
• Develop effective collateral such as business proposals, slides and a pitch that translates the benefits DWS Services into business outcomes that meet customer needs.
• Build and contribute towards best practices and the development of collateral, such as sales guides, cheat sheets, product offerings, competitive landscape, benchmark market price, client references and service & process enhancements.
• Report to regular sales management cadences, including business performance, pipeline and forecast.

Qualifications

• At least 2 years of managed services sales focused on day 2 operations service.
• Industry knowledge with sales certifications of IT management platforms, preferably, but not limited to, ServiceNow.
• Have solution selling experience in ITSM, FSM, and familiar with ticket/case management & workflow automation platforms.
• Possess excellent communication and negotiation skill with experience engaging C‑Suite members.
• Clarity to drive alignment across one or more delivery teams.
• Resilient individual who is able to adapt to a dynamic environment.
• Diploma or Tertiary degree in Business Management, Engineering, Computer Science, or related fields.
• ITIL certification
• SPIN, MEDDIC, or other certifications.