Sales Specialist, Digital Workplace Services

STARHUB LTD.; Singapore; Remote; SGD 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking a Sales Specialist for their Digital Workspace Services team. This role involves managing the entire sales pipeline and opportunities for the services portfolio. The ideal candidate will have experience in managed services sales, excellent communication skills, and relevant certifications. Join a dynamic team focused on delivering top-notch solutions to clients.

Qualifications

• At least 2 years of managed services sales focused on day 2 operations service.
• Industry knowledge with sales certifications of IT management platforms.
• Familiarity with ticket/case management & workflow automation platforms.

Responsibilities

• Meet and exceed KPIs for pipeline, sales, revenue, and profit.
• Independently own the Sales Specialist role and coordinate lead generation.
• Develop business proposals and sales collateral.

Skills

Managed services sales

Solution selling

Excellent communication

Negotiation skills

Adaptability

Education

Diploma or Tertiary degree in Business Management

ITIL certification

Tools

ServiceNow

Job description

Job Description

We are looking for a Sales Specialist for the Digital Workspace Services team in the Enterprise Business Group (EBG).

As a Sales Specialist you will be responsible for the end-to-end management of pipeline and opportunities of the services portfolio of the DWS team.

You will partner with account managers, product managers, and be responsible for acquiring deals, through offering a compelling business proposal to boost sales and profitability. You will be responsible for seeing through deals to closure and delivery.

Responsibilities

• Meet and exceed agreed set of KPIs, including pipeline, sales, revenue & profit targets.
• Develop a comprehensive plan to achieve these targets.
• Independently own the Sales Specialist role - coordinating with marketing on lead generation, following up on leads, and opportunity conversions.
• Develop effective collateral such as business proposals, slides and a pitch that translates the benefits DWS Services into business outcomes that meet customer needs.
• Build and contribute towards best practices and the development of collateral, such as sales guides, cheat sheets, product offerings, competitive landscape, benchmark market price, client references and service & process enhancements.
• Report to regular sales management cadences, including business performance, pipeline and forecast.

Qualifications

• At least 2 years of managed services sales focused on day 2 operations service.
• Industry knowledge with sales certifications of IT management platforms, preferably, but not limited to, ServiceNow.
• Have solution selling experience in ITSM, FSM, and familiar with ticket/case management & workflow automation platforms.
• Possess excellent communication and negotiation skill with experience engaging C-Suite members.
• Clarity to drive alignment across one or more delivery teams.
• Resilient individual who is able to adapt to a dynamic environment.
• Diploma or Tertiary degree in Business Management, Engineering, Computer Science, or related fields.
• ITIL certification
• SPIN, MEDDIC, or other certifications.