Sales Specialist

GRAFUNKT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore is seeking a Product/Design Specialist to provide exceptional sales and customer service. The role involves customer interaction, logistics coordination, and showroom maintenance. Although retail experience is a plus, it is not mandatory. Strong communication skills and teamwork are essential for success in this position.

Qualifications

• Retail experience is not necessary but an advantage.
• Fast learner with an appetite for product and operational knowledge.

Responsibilities

• Provide excellent sales and customer services to walk-in customers.
• Liaise with logistics/procurement and vendors on deliveries.
• After sales follow up and resolution of feedback or quality issues.

Skills

Good written and spoken communication skills

Ability to cope with pressure

Strong team player

Job description

Job Description

• Provide excellent sales and customer services to all walk-in customers
• Provide relevant product recommendation and information to customers
• Build strong rapport with customers to ensure a positive retail experience
• Liaise with logistics/procurement and vendors on deliveries
• After sales follow up and resolution of feedback or quality issues
• Maintenance and upkeep of showroom appearance
• Brand development in terms of sales, advertising and promotions
• Ability to work retail hours (including weekends and PH)

Attributes

• Retail experience is not necessary but an advantage for Product/ Design Specialist.
• Ability to cope with pressure and be self motivated.
• Good written and spoken communication skills
• Fast learner with an appetite for product and operational knowledge.
• Strong team player, enthusiastic and committed.