Sales Report Analyst, Salesforce CRM (Contract)

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading analytics firm in Singapore is seeking a Sales Support Specialist for a 6-month contract role. You will assist in the creation and maintenance of management reports and ensure data accuracy. 2-3 years in a sales analytical role, knowledge of Salesforce, and proficiency in data analysis tools are required. This position supports smooth sales operations and delivers consistent customer service excellence.

Qualifications

• 2 to 3 years of experience in a sales analytical or sales support role.
• Hands-on experience using Salesforce.
• Proficient in data analysis and modelling.

Responsibilities

• Support the lead Sales Representative in the creation and maintenance of MI reports.
• Ensure timely and accurate entry of sales data and customer information.
• Monitor and follow up on sales-related processes and reporting requirements.

Skills

Data analysis

Salesforce

Python

SQL

BI tools

Tools

Salesforce

Looker

Tableau

Power BI

Job description

This is a 6 months contract role.

Responsibilities:

• Support the lead Sales Representative in the creation, validation, and maintenance of Management Information (MI) reports.
• Ensure timely and accurate entry of sales data, customer information, and other relevant records in the system.
• Uphold data integrity and accuracy by adhering to established processes and controls.
• Monitor and follow up on sales-related processes and reporting requirements, including responding to analytics queries and maintaining timely communication with clients.
• Timely distribution of assigned reports and analytics in accordance with specifications.
• Collaborate with internal stakeholders to ensure smooth sales operations and deliver consistent customer service excellence.
• Provide administrative and operational support to the sales team, including managing correspondence, updating Salesforce (SFDC) records, and preparing sales presentations and proposals.

Requirements:

• 2 to 3 years of experience in a sales analytical or sales support role with prior experience dealing with data.
• Hands-on experience using Salesforce.
• Proficient in data analysis and modelling using Python and SQL will be an added advantage.
• Familiarity with BI and data visualisation tools such as Looker, Tableau, Power BI will be an added advantage.