Sales & Operations Support Executive

Decomet Metal Finishing; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A surface treatment company in Singapore is seeking a Sales & Operations Support Executive to handle customer communication and internal operations coordination. The role involves managing inquiries and quotations, ensuring smooth job flow, and requires a diploma along with 3–5 years of experience in a similar environment. The ideal candidate must have strong communication skills and be proficient in Excel. Join a supportive team with long-term growth potential.

Benefits

Structured training on surface treatment

Supportive team environment

Long-term growth potential

Qualifications

• 3–5 years’ experience in customer service or sales coordination.
• Familiar with order tracking and QC documentation.
• Proficient in Excel and other production/job tracking tools.

Responsibilities

• Handle customer inquiries and quotations.
• Coordinate with Production, QC, and customers.
• Track job progress and update related documents.

Skills

Customer service experience

Sales coordination

Strong communication skills

Organizational skills

Multitasking abilities

Education

Diploma in Mechanical, Manufacturing, or Business Administration

Tools

Excel

Production/job tracking tools

Job description

Overview

Decomet Metal Finishing is a trusted Singapore-based surface treatment company serving leading OEMs in the semiconductor, medical, automation, and defense sectors.

We are seeking a Sales & Operations Support Executive to manage both customer communication and internal coordination. This role acts as the bridge between customers, management, production, and QC — ensuring accurate quotations, smooth job flow, and timely deliveries. It’s ideal for candidates who are proactive, detail-oriented, and eager to learn both the commercial and technical sides of precision manufacturing.

Key Responsibilities

• Handle customer inquiries, quotations, and order confirmations.
• Coordinate between Production, QC, and customers to ensure schedule adherence and accurate communication.
• Track job progress and update production/job trackers.
• Prepare delivery orders, inspection certificates, and other necessary documents.
• Maintain customer feedback and support business development follow-ups.
• Learn and apply basic surface treatment knowledge (training provided) to support customer queries.

Requirements

• Diploma in Mechanical, Manufacturing, or Business Administration.
• 3–5 years’ experience in customer service, sales coordination, or precision manufacturing environment.
• Familiar with order tracking, QC documentation, and ISO 9001 / AS9100 systems.
• Strong communication, organisation, and multitasking skills.
• Proficient in Excel and production/job tracking tools.

Why Join Us

• Exposure to both customer-facing and technical operations.
• Structured training on surface treatment and quality systems.
• Opportunity to develop further into sales, operations, or quality roles.
• Supportive team environment with long-term growth potential.