Sales Operations Senior Associate, Strategy and Operations, Google Customer Solutions

Google; Singapore; On-site; SGD 95,000 - 160,000; Full time

Job summary

Google Customer Solutions (GCS) in Singapore is seeking a Sales Operations Senior Associate to help shape the strategy and drive cross-functional execution that accelerates revenue growth. You will craft executive-level narratives, structure leadership cadence, and coordinate OKRs, QBRs, and priorities across teams to align with Google’s growth agenda.

You will collaborate with APAC leadership to translate insights into regional initiatives, support major events, and develop seller programs that

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in corporate strategy, management consulting, sales strategy, or business operations.
• 2 years of experience developing executive-level presentations, briefings, or communications for senior leadership.
• Experience managing cross-functional projects and operational workflows.

Responsibilities

• Craft high-impact messaging and strategic narratives on behalf of the VP, ensuring clarity and consistency across town halls, leadership meetings, and executive forums.
• Manage the rhythm of the business by structuring leadership agendas, driving OKR setting and tracking, coordinating Quarterly Business Reviews (QBRs), and aligning cross-functional priorities.
• Prepare the VP and APAC leadership team for high-stakes engagements by synthesizing cross-functional inputs, market context, and strategic briefings.
• Build sales networks to capture field and customer feedback, translating insights into APAC-wide initiatives and seller support programs (e.g., GoogleGeist).
• Lead the end-to-end strategy, content, and execution for major community events, executive offsites, recognition programs, and leadership development initiatives.

Skills

Strategy development

Executive communications

Cross-functional project management

Management consulting

Sales strategy

Business operations

Education

Bachelor's degree or equivalent practical experience

Master's degree or MBA

Job description

Sales Operations Senior Associate, Strategy and Operations, Google Customer Solutions

Share Sales Operations Senior Associate, Strategy and Operations, Google Customer Solutions

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in corporate strategy, management consulting, sales strategy, or business operations.
• 2 years of experience developing executive-level presentations, briefings, or communications for senior leadership.
• Experience managing cross-functional projects and operational workflows.

Preferred qualifications:

• Master's degree or MBA.
• Experience working directly in a sales role or partnering closely with sales teams and leadership.
• Experience in digital advertising, digital marketing, or the technology sector.
• Experience leading initiatives or stakeholder engagements across Asia-Pacific (APAC) markets.
• Experience synthesizing complex, ambiguous business problems into strategic executive narratives and communications.
• Experience influencing and aligning cross-functional stakeholders at senior leadership levels.

About the job

Google Customer Solutions (GCS) works with businesses and ad agencies of all sizes, from local plumbers to mid-market companies to large organizations that spend millions of dollars advertising with Google.

Within GCS, the Revenue Strategy & Operations (RSO) team delivers crucial business insights, ensures cross-functional alignment on goals and execution, and drives strategic initiatives, bridging high-level company priorities with daily operations and developing future growth opportunities. The APAC RSO team is accountable for driving the GCS business strategy and execution across six key markets (Australia, Greater China, India, Japan, Korea, and Southeast Asia).

A core component of this regional team, the Chief of Staff Team within APAC RSO, focuses on managing the key business cadence, communications, and strategic initiatives specifically for the GCS APAC Vice President.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Craft high-impact messaging and strategic narratives on behalf of the VP, ensuring clarity and consistency across town halls, leadership meetings, and executive forums.
• Manage the rhythm of the business by structuring leadership agendas, driving OKR setting and tracking, coordinating Quarterly Business Reviews (QBRs), and aligning cross-functional priorities.
• Prepare the VP and APAC leadership team for high-stakes engagements by synthesizing cross-functional inputs, market context, and strategic briefings.
• Build sales networks to capture field and customer feedback, translating insights into APAC-wide initiatives and seller support programs (e.g., GoogleGeist).
• Lead the end-to-end strategy, content, and execution for major community events, executive offsites, recognition programs, and leadership development initiatives.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, is subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.