SALES OPERATIONS MANAGEMENT COORDINATOR (6 Days)

IDEALS RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate to handle customer communications, process sales orders, and coordinate with various teams. Responsibilities include maintaining sales records, supporting marketing efforts, and ensuring compliance with policies. Ideal candidates should be proactive and detail-oriented, with strong communication skills.

Responsibilities

• Proactively contact customers to schedule appointments and handle inquiries.
• Process orders via phone, email, or mail, ensuring accurate delivery.
• Maintain up-to-date sales materials and support marketing events.
• Coordinate with finance, marketing, and logistics teams.
• Maintain sales records and prepare reports for the finance department.
• Support hiring, training, and performance monitoring of sales staff.
• Assist in achieving team sales targets and overall productivity.
• Ensure compliance with company policies and regulations.
• Perform any other ad-hoc duties as assigned.

Job description

• Proactively contact customers to schedule appointments, handle inquiries, communicate delays, and arrange delivery dates. Manage urgent calls, emails, and messages when sales reps are unavailable
• Process orders via phone, email, or mail, ensuring correct prices, discounts, and product details. Ensure timely and accurate order delivery
• Maintain up-to-date sales materials and support marketing events and campaigns. Present products and services attractively to customers
• Coordinate with finance, marketing, and logistics teams to streamline processes and resolve queries
• Maintain sales records, prepare reports, and provide financial information to the finance department
• Support hiring, training, and performance monitoring of sales staff to meet targets
• Assist in achieving team sales targets and overall productivity goals
• Ensure compliance with company policies, laws, and regulations
• Perform any other ad-hoc duties as assigned