Sales Operations Executive

AVI-GO PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading aviation platform in Singapore is looking for a Sales Operations Executive to enhance commercial activities, coordinate between brokers and operators, and maintain CRM data accuracy. Ideal candidates are detail-oriented and possess strong communication skills. This role is open to fresh graduates and requires onsite work at our Singapore office.

Qualifications

• 1-3 years of experience in a related field.
• Fresh graduates are welcome to apply.
• Strong organizational and time management skills.

Responsibilities

• Coordinate follow-ups with operators on charter requests.
• Maintain CRM records and ensure data accuracy.
• Assist with quality control of trip requests and quotes.

Skills

Detail-oriented

Analytical skills

Organizational skills

Written and verbal communication in English

Proactive problem-solving

Education

Experience in sales operations, commercial support, or data management

SaaS, travel/aviation, or tech platforms experience

Tools

CRM tools (e.g., Intercom, Zendesk)

Spreadsheets

Dashboards

Job description

✈ About Avi-Go

Avi-Go is a next-generation platform for business aviation, combining a global charter marketplace with powerful aviation data intelligence. From live aircraft tracking to market analytics and industry insights, Avi-Go connects charter brokers, operators, and industry professionals through a unified data ecosystem designed for smarter decisions and greater efficiency.

With customers across Asia, Europe, and North America, we empower users with tools for smart sourcing, quoting, operational planning, and real-time insights. Our Singapore office is the global headquarters supporting day-to-day customer success, platform operations, and account activation.

✈ Role Overview

As a Sales Operations Executive, you will play a key role in supporting Avi-Go’s commercial activities by ensuring smooth coordination between brokers and operators, maintaining data accuracy in our CRM, and assisting with sales and marketing initiatives.

This role is ideal for someone detail-oriented, analytical, and organized, who enjoys working with data and has a strong interest in aviation and B2B sales operations.

✈ Key Responsibilities

1. Sales Operations & Support

• Follow up with operators on charter requests sent by broker users through the Avi-Go marketplace
• Maintain and update CRM records with the latest operator quotes, fleet details, and contact information
• Ensure data accuracy across sales pipelines, operator profiles, and activity logs
• Assist in preparing and maintaining sales performance reports and tracking metrics.
• Maintain a strong feedback loop with sales, marketing, and product teams to improve user experience

2. Platform Operations

• Manage backend data validation, including aircraft/operator profiles, pricing, and availability
• Monitor real-time platform activity and elevate system or data-related issues to product/tech teams
• Assist with quality control of trip requests, quotes, and transaction flows
• Coordinate with customers to complete missing data or documents required for usage
• Market Research & Lead Management
• Conduct lead gathering and data research to support sales campaigns and events
• Consolidate, organize, and update business contacts and operator information collected from events and outreachProvide insights and data support to the sales team for account planning and market development

3. General Operations

• Assist the commercial team with pre-event preparation, including contact organization and outreach
• Coordinate with the marketing team to support campaigns, email follow-ups, and engagement tracking
• Help manage and organize sales materials, presentations, and corporate decks
• Assist in localising help articles, templates, and SOP documentation

✈ Requirements

• 1–3 years of experience in sales operations, commercial support, or data management—preferably in SaaS, travel/aviation, or tech platforms (Fresh Grads are welcome to apply)
• Strong written and verbal communication skills in English
• Excellent organisational and time management skills
• Customer-first mindset and a proactive approach to problem-solving
• Comfortable using support tools (e.g., Intercom, Zendesk), spreadsheets, and dashboards
• A proactive, team-oriented mindset with an interest in aviation or travel tech
• Based in Singapore, with the ability to work onsite at our local office