Sales & Operations Executive

THINKING CUP LEARNING ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A children's education company in Singapore seeks a passionate individual to join their team. You will play a key role in customer service and managing operations at the Katong V centre, ensuring happy experiences for families and tutors. Ideal candidates are friendly, proactive, and possess strong communication skills. Experience in education or customer service is a plus.

Qualifications

• Friendly and enjoys working with children and families.
• Excellent communication and organizational skills.
• Comfortable multitasking in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for customer enquiries.
• Oversee daily operations of the Katong V centre.
• Coordinate with tutors on scheduling and training sessions.

Skills

Excellent communication skills

Organizational skills

Proactive attitude

Experience in education

Customer service experience

Ability to multitask

Job description

🧩 Join the Chess at Three Singapore Team!

Chess at Three is New York City’s premier chess club for kids, and we proudly launched in Singapore in August 2023. Our mission is simple yet powerful — to teach children aged 3 to 12 the timeless game of chess through fun stories, interactive games, and imaginative play. By turning complex chess concepts into engaging adventures, we help children learn, grow, and fall in love with chess in no time!

We are looking for a passionate, energetic, and organized individual to join our growing team at Chess at Three Singapore. This role is perfect for someone who loves working with families and children, thrives in a dynamic environment, and takes pride in creating seamless experiences for customers and tutors alike.

Key Responsibilities

• Serve as the first point of contact for customer enquiries via WhatsApp, calls, and walk-ins
• Support parents with class sign-ups, onboarding, billing, rescheduling, and other administrative needs
• Build lasting relationships with customers to ensure satisfaction and retention

Centre Operations

• Oversee the daily operations of our Katong V centre — ensuring a welcoming, organized, and tidy environment
• Manage inventory, supplies, and logistics to keep the centre running smoothly
• Provide support for holiday camps, workshops, and special events

Tutor Operations

• Coordinate with our team of tutors on scheduling, staffing, and training sessions
• Track and confirm hours worked for payroll
• Ensure all tutor-related administrative processes run efficiently

Who You Are

• Friendly, proactive, and enjoys working with children and families
• Excellent communication and organizational skills
• Comfortable multitasking in a fast-paced, team-oriented environment
• Prior experience in education, customer service, or operations is a plus

Details

• Working Hours: Monday, Thursday, Friday, Saturday, Sunday — 9:00 AM to 6:30 PM
• Location: Katong V, Singapore

Join our small, passionate team and play a central role in bringing the joy of chess to children across Singapore!