Sales & Operations Coordinator

DECOMET METAL FINISHING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A surface treatment company in Singapore seeks a Sales & Operations Support Executive to manage customer communications and internal coordination. You will be the liaison between customers and various departments ensuring accurate quotations, smooth job flow, and timely deliveries. Candidates should have a diploma in Mechanical, Manufacturing, or Business Administration, along with 3–5 years experience in customer service or sales coordination. The role offers supportive training and growth potential within the organization.

Benefits

Structured training on surface treatment

Opportunity for growth into sales or operations

Qualifications

• 3-5 years' experience in customer service, sales coordination, or precision manufacturing environment.
• Familiar with order tracking and ISO 9001 / AS9100 systems.
• Detail-oriented and eager to learn.

Responsibilities

• Handle customer inquiries, quotations, and order confirmations.
• Coordinate production and QC to ensure schedule adherence.
• Track job progress and update production/job trackers.

Skills

Strong communication

Organisation skills

Multitasking skills

Proficiency in Excel

Familiarity with QC documentation

Education

Diploma in Mechanical, Manufacturing, or Business Administration

Tools

Production/job tracking tools

Job description

Overview

Decomet Metal Finishing is a trusted Singapore-based surface treatment company serving leading OEMs in the semiconductor, medical, automation, and defense sectors.

We are seeking a Sales & Operations Support Executive to manage both customer communication and internal coordination. This role acts as the bridge between customers, management, production, and QC — ensuring accurate quotations, smooth job flow, and timely deliveries. It’s ideal for candidates who are proactive, detail-oriented, and eager to learn both the commercial and technical sides of precision manufacturing.

Key Responsibilities

• Handle customer inquiries, quotations, and order confirmations.
• Coordinate between Production, QC, and customers to ensure schedule adherence and accurate communication.
• Track job progress and update production/job trackers.
• Prepare delivery orders, inspection certificates, and other necessary documents.
• Maintain customer feedback and support business development follow-ups.
• Learn and apply basic surface treatment knowledge (training provided) to support customer queries.

Requirements

• Diploma in Mechanical, Manufacturing, or Business Administration.
• 3–5 years’ experience in customer service, sales coordination, or precision manufacturing environment.
• Familiar with order tracking, QC documentation, and ISO 9001 / AS9100 systems.
• Strong communication, organisation, and multitasking skills.
• Proficient in Excel and production/job tracking tools.

Why Join Us

• Exposure to both customer-facing and technical operations.
• Structured training on surface treatment and quality systems.
• Opportunity to develop further into sales, operations, or quality roles.
• Supportive team environment with long-term growth potential.