Sales & Operations Assistant Manager

NOSH CUISINE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A catering services company in Singapore seeks a professional to support sales and business development. Responsibilities include assisting in proposals, managing customer accounts, and coordinating catering operations. Candidates should have strong interpersonal skills, knowledge of food safety regulations, and the ability to train and lead teams. This role is crucial for maintaining operational standards and ensuring compliance while delivering excellent service.

Qualifications

• Strong interpersonal skills to manage client relationships.
• Ability to coordinate with various teams for successful operations.
• Knowledge of food safety and compliance regulations.

Responsibilities

• Support sales activities, including proposal preparation and tender submissions.
• Coordinate with kitchen and service teams for event execution.
• Ensure compliance with food safety and hygiene standards.

Job description

Key Responsibilities

Sales & Business Development

• Support sales activities including proposal preparation, costing, quotations, and tender submissions
• Assist in managing key customer accounts and maintaining strong client relationships
• Participate in client meetings, site surveys, tastings, and presentations
• Follow up on sales leads, renewals, and contract extensions
• Coordinate internally to ensure customer requirements are accurately communicated and delivered

Operations & Service Delivery

• Support planning and execution of catering operations (events, institutional, or contract catering)
• Coordinate with central kitchen, logistics, stewarding, and service teams to ensure smooth delivery
• Monitor service quality, food presentation, and operational standards during events or daily operations
• Assist in troubleshooting operational issues and implementing corrective actions

Food Safety & Compliance

• Ensure compliance with food safety, hygiene, and regulatory requirements (e.g. SFA, Halal, client audits)
• Support internal audits, inspections, and documentation
• Reinforce SOPs, hygiene standards, and workplace safety practices

People & Team Support

• Assist in manpower planning, rostering, and deployment
• Support staff training, coaching, and performance monitoring
• Promote teamwork, discipline, and service excellence culture

Administration & Reporting

• Prepare operational and sales reports for management review
• Maintain accurate records for contracts, client correspondence, and SOP documentation
• Coordinate across departments to ensure timely follow-up and execution