Full Day: 11:00 AM – 8:00 PM (1-hour lunch)
Half Day: 11:00 AM – 3:00 PM
About the Role
We are assisting our client, a fast-growing gym and fitness brand, to hire the following positions. If you are passionate about fitness, social media, and client engagement, this role is for you!
Responsibilities
- Maintain membership system, including payment system.
- Monitor customer reservations and attendance, prepare routine reports, file documents and other daily administrative/operational matters.
- Understand membership packages and recommend suitable services to potential members.
- Supervise all aspects of gym operations.
- Monitor CCTV in a timely manner and take appropriate actions immediately in emergency situations to ensure customer safety.
- Perform and supervise front desk, customer service and other general office activities.
- Arrange coaching courses and check with coaches on the course schedule and salary payment for the month.
- Check the company's financial records and submit them to the secretarial company.
- Assist the director to complete various tasks in work and personal affairs.
- Responsible for taking photos and short promotional videos for social media content.
- Maintain and update social media platforms to increase brand exposure and customer engagement.
- Plan and execute simple online marketing campaigns to promote gym packages and classes.
- Assist with administrative tasks when necessary, such as managing the membership system and front desk duties.
- Support daily gym environment management and ensure smooth operations.
- Monitor client bookings and attendance records.
- Understand membership packages and recommend suitable options to potential clients.
- Schedule training sessions and coordinate with coaches on monthly class arrangements; assist in contract preparation.
- Handle other ad hoc duties assigned by the supervisor.
Requirements
- Excellent verbal and written communication skills, strong service awareness, and good management record.
- Ability to present information and data in a consistent, organized and accurate manner.
- Ability to work in a self-directed, organized manner, with strong leadership skills.
- Ability to adapt and work under pressure, quick thinking, able to solve problems and complete tasks on time.
- Ability to handle multiple tasks at the same time, proactive.
- Reliable, trustworthy, tactful, diplomatic.