Sales Manager (Used Car)

BYD BY 1826 (SUNTEC) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading automotive company in Singapore is seeking a Used Car Manager to oversee the entire used vehicle process, from inventory management to team leadership and customer satisfaction. You will be responsible for achieving sales targets, managing inventory, motivating the sales team, and ensuring smooth daily operations. Ideal candidates should possess at least 8 years of experience in automotive sales and exceptional leadership skills. This role requires strong communication abilities and financial management knowledge.

Qualifications

• 8+ years of experience in automotive sales or the used car industry.
• Strong customer service skills and a valid driving license.
• Ability to manage budgets and oversee inventory.

Responsibilities

• Lead and motivate the sales team to achieve sales targets.
• Develop and implement sales strategies for used vehicles.
• Ensure customer satisfaction throughout the sales process.

Skills

Customer service

Problem-solving

Leadership

Multitasking

Communication

Education

Diploma or Degree in Business, Engineering, Finance, or a related field

Tools

Microsoft Office (Excel, Word, PowerPoint)

Inventory or fleet management systems

Job description

Overview

The Used Car Manager oversees the entire used vehicle process, from inventory management to team leadership and customer satisfaction. You are responsible for achieving sales targets, managing inventory, motivating and training the team, and ensuring smooth daily operations. They also analyze sales data, develop strategies to increase sales, and handle customer issues.

Responsibilities

• Leadership: Leading and motivating the sales team to achieve sales targets and objectives; setting and monitoring the sales and performance targets.
• Sales Strategy Development: Creating and implementing strategies to drive used vehicle sales growth.
• Customer Relationship Management: Ensuring high levels of customer satisfaction and building a strong customer base. Ensuring customer satisfaction throughout the sales process, handling customer feedback, and resolving issues.
• Sales Management & Marketing: Working with the marketing team to develop and implement effective marketing campaigns. Managing the sales process from lead generation to closing deals.
• Inventory Management: Overseeing inventory levels and ensuring adequate stock to meet customer demand. Determining pricing strategies for used vehicles, overseeing vehicle reconditioning, and merchandising.

Qualifications

• Diploma or Degree in Business, Engineering, Finance, or a related field.
• At least 8 years of experience in automotive sales or used car industry.
• Strong customer service and problem-solving skills.
• Good Knowledge of used car inventory management and purchasing.
• Strong leadership, people management, resourceful and self-motivated
• Excellent organizational and multitasking abilities under tight deadlines.
• High attention to detail, especially in inspections, documentation, and compliance.
• Proficient in Microsoft Office (Excel, Word, PowerPoint); knowledge of inventory or fleet management systems is a plus.
• Strong communication and stakeholder management skills.
• Financial knowledge and ability to manage budgets.
• Valid driving license and clean driving record.
• Ability to work in a fast-paced, high-pressure environment.