Sales Manager (HORECA / Food Wholesale Industry)

TOHO SINGAPORE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading food importer and supplier in Singapore is seeking a Sales Manager to develop and implement effective sales strategies. The role involves managing customer relationships, acquiring new buyers, and leading a sales team. With a minimum of 8 years in the FMCG industry and a relevant diploma or degree, the ideal candidate will have strong sales skills and be proficient in customer communications, especially in Chinese. A knowledge of Japanese is a plus.

Qualifications

• Minimum 8 years working experience in FMCG industry.
• Proficient in implementing sales methodologies to drive performance.
• Ability to analyse sales performance metrics.

Responsibilities

• Develop and implement sales strategies.
• Build networks and acquire new buyers.
• Manage relationships with key buyers.

Skills

Sales strategies development

Customer acquisition

Team management

Budget management

Chinese communication

Japanese communication

Education

Minimum Polytechnic Diploma / Bachelor’s Degree

Tools

CRM systems

Job description

About Toho Singapore

Toho Singapore is a subsidiary of Toho Co., Ltd., a TSE-listed company based in Kobe, Japan, which oversees group companies in the food business.

We are a leading regional importer, exporter, wholesaler, and supplier of premium Japanese food. With over 2,000 products and expertise in air-flown seafood and fresh produce, we serve hotels, sushi chains, resorts, fine-dining restaurants, and importers across the region.

Job Description

As the Sales Manager, you are expected to perform the following key responsibilities:

• Develop sales strategies
  • Create sales plans based on specific buyer segments.
  • Monitor sales channels, analyse competitors and market demand.
  • Identify sales performance issues and recommend improvements.
• Create sales opportunities
  • Build network and leads.
  • Develop plans to acquire new buyers.
  • Improve customer acquisition and retention strategies.
• Acquire sales accounts
  • Understand buyers\' needs and present sales proposals.
  • Address customer issues and needs.
  • Follow up with key buyers to close deals and ensure payment.
• Manage buyer relationships
  • Create buyer relationship management programs.
  • Use buyer feedback and market trends for product improvements.
  • Enhance buyer retention and loyalty through data analysis.
  • Address issues with appropriate responses.
• Manage team members
  • Manage the department's budget.
  • Train and evaluate team members.
  • Oversee recruitment and retention efforts.
  • Review work processes for improvement.
  • Perform other ad-hoc duties as assigned by Superior.

Requirements

• Minimum Polytechnic Diploma / Bachelor’s Degree or equivalent.
• Minimum 8 years working experience in FMCG industry.
• Proficient in creating and implementing various sales methodologies to drive performance.
• Proficient in monitoring sales channels and analyse competitors and market demand.
• Skilled in analysing sales performance metrics and customer feedback to identify trends and improvements.
• Familiar with CRM systems for managing customer relationships and tracking sales.
• Experienced in creating targeted sales plans for specific customer segments.
• Ability to manage and allocate departmental budgets effectively.
• Competence in preparing sales reports and proposals.
• Skilled in assessing team needs, training and evaluating performance.
• Ability to communicate effectively with Chinese-speaking customers.
• Ability to communicate with Japanese-speaking customers (Optional).