Sales Manager

Coface; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A leading credit insurance firm in Singapore is seeking an experienced B2B Sales professional to prospect and acquire new clients. The role includes developing and maintaining strong relationships, managing commercial negotiations, and maximizing sales opportunities. Candidates should have 5-7 years of relevant experience in financial services or related fields. The position offers a hybrid working model and various career development opportunities within an international organization.

Benefits

Health care

Opportunities for training and development

Career advancement opportunities

Modern office environment

Qualifications

• 5-7 years' of B2B sales experience ideally within a credit insurance or banking organization.
• Experience in multicultural/international corporate environment will be a plus.
• B2C Direct Sales/Broker experience can also be considered.

Responsibilities

• Prospect new clients to maximize sales opportunities.
• Lead commercial negotiation with prospects.
• Monitor feedback from new clients regarding satisfaction.
• Prepare regular sales forecasts.

Skills

Communication

Negotiation

Interpersonal skills

Organizational skills

Initiative

Education

5-7 years' experience in B2B sales

Experience in credit insurance or financial services

Tools

Microsoft Office Applications

Job description

Overview

At Coface we make trade happen everyday. Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Mission

• Prospect and acquire new clients to maximize sales opportunities, profitability, growth and account penetration by effectively selling the company’s products and related services to increase the revenue.
• Introduce new Coface products to the market, while also seeking to maintain the commercial performance of existing products.
• Achieve the highest efficiency of the sales process by following group offering procedures with special care for precise targeting, well-tailored offers and cost control.

Main responsibilities

Sales development and product marketing:

• Prospect for potential new clients within the allocated sales area such as cold calling, referrals from existing clients, Internet mining, social/professional networking sales and networking events or any other means of generating interest in Coface products.
• Demonstrate products and services to potential customers and assist them in selecting those best suited for their needs.
• Identify the decision makers within the prospect’s organization.
• Make telephone calls, in person visits and presentations to prospective customers.
• Identify new sales opportunities from new customers for proposing new products.
• Develop clear and effective written proposals/quotations to prospects with the contribution of internal stakeholders: commercial & risk underwriters, top management.
• Prepare regular forecasts to enable effective sales planning.
• Ensure that the sales potential is fully exploited to achieve annual sales targets.
• Collaborate in the design and execution of the Marketing Action Plan for products as defined by the Regional/Country Commercial and Marketing Director.

Negotiation, follow-up, reporting

• Lead the commercial negotiation with prospects and intermediaries up to the signature of contractual documents.
• Monitor feedback from new clients to measure their satisfaction with company products and services.
• Maintain all required records of sales and any other relevant information in existing IT tools to enable performance to be measured and monitored.

Market monitoring

• Have a clear view of new and lost clients to identify market trends, sales and other developments amongst competitors and report back to the appropriate stakeholders.
• Suggest improvements or modifications required to existing products to maintain their competitiveness in the market.

Communication

• Establish and maintain communication links with other internal departments to identify all sales opportunities.
• Develop, maintain and strengthen relationships with intermediaries in order to increase the number of prospects.
• Participate in external events organised within the Region representing the company in the best light for building new business contacts.
• Work closely with the Commercial Support Functions to ensure a timely and efficient service to new and potential clients.
• Provide management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Participate in trade shows, conventions and professional associations.

Risk & Compliance

• Adhere to Group Standards for Commercial Underwriting of Credit Insurance Business.
• Take joint ownership of the loss ratio on the portfolio with the Risk department and deliver a profitable result to the business.
• Adhere to compliance standards set by Coface and external regulators.

Industry

• Credit insurance
• A clear understanding of current economic climate and how it affects the market.

Functional

• Contract management - in depth familiarity and knowledge of various contract structures in order to know how best to negotiate between price and risk
• Risk management

Coface specific

• Coface's portfolio of products
• Sm@rt - Cofanet - CUBE

IT

• Microsoft Office Applications: Outlook, Word, Excel

Skills and Personality Traits

• Presentable with strong communication, negotiation and interpersonal skills
• Well-organized, meticulous and initiative
• Highly disciplined and a team player
• Willing to work beyond regular office hours, if necessary
• Able to work under pressure

Qualifications

5-7 years' of B2B sales ideally within a credit insurance, banking, factoring organization, financial services or in the field of credit management. B2C Direct Sales/Broker & partnership experience can also be considered. Experience in Multicultural/international corporate environment will be a plus.

Additional Information

• Hybrid working model after the first month
• Great place to work: central and modern office
• Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program
• Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
• Health care