Sales Manager

Pan Pacific Hotels and Resorts; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading hospitality provider in Singapore is seeking a candidate for a role focused on building and maximizing relationships with corporate clients. Responsibilities include generating sales reports, developing sales strategies, and conducting market research. The ideal applicant should have excellent negotiation skills and a strong service mindset. This position offers an exciting opportunity to work in a dynamic environment.

Qualifications

• Experience in sales and account management.
• Strong interpersonal and communication skills.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Build and maintain relationships with corporate accounts.
• Conduct economic and commercial surveys to identify markets.
• Prepare sales reports and proposals for review.
• Handle incoming inquiries and customer needs.
• Prepare sales reports for review.

Skills

Relationship building

Negotiation

Problem solving

Sales reporting

Communication effectiveness

Project management

Job description

Primary Responsibilities

• Build relationship with corporate accounts based on “win-win” negotiation, problem solving and mutual trust and to maximize potential business.
• Fulfils a guideline of sales appointment and tele sales per day.
• Grows existing accounts and continue to develop new accounts for assigned industry.
• Achieve/exceed the rental revenue goal as set by Management for both properties
• Identifies, develops, and evaluates both properties sales strategy, based on knowledge of establishment objectives, market characteristics, and cost and mark up factors for extended stay and transient segment.
• Assists in preparation, administration and documentation of both properties proposals and terms & conditions.
• Handles all incoming enquiries within the assigned area of responsibility and responds to customer’s needs effectively and in a timely manner.
• Conducting both properties presentations to prospective clients
• Coordinates and participates in promotional activities and trade shows, working with relocation agents and corporate decision makers, to pitch and sell for serviced suites.
• Prepares both properties sales report for review.
• Oversees the maintenance of clients’ database and information.
• Conducts economic and commercial surveys to identify potential markets for the Company.

Other Responsibilities:

• Support and uphold the company mission, vision and values.
• Ensure usage of Pan Pacific corporate policies of business conduct.
• Comprehend company’s (corporate) and property’s business.
• Demonstrate and is perceived as a role model for:
• Ability to deal with operational complexities
• Innovative thinking
• Professional maturity
• Service mind-set
• Project management skills
• Development of people relations
• Communication effectiveness
• Understand the macro-operations of all other operating department within the property.
• Measure the impact of people management on company’s performance.
• Ensure that there is effective internal communication on a daily basis for maximum productivity and satisfaction through:
• Daily stand ups
• Circulation of needed reports
• Industry information
• Orientation
• Possess good understanding of all competencies within the department, so as to expertly motive and develop the new team member.
• Try to participate in property-sponsored community events, career fairs, etc.
• Maintain highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates.
• Maintain professional business confidentiality as required.
• Perform related duties and special projects as assigned.