SALES MANAGER

INFINITE OVERSEAS SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail management company in Singapore is seeking an experienced manager to oversee daily store operations and lead a team. Responsibilities include developing sales strategies, ensuring high customer satisfaction, and maintaining merchandising standards. The ideal candidate should possess strong leadership skills and a proven track record in retail management. This position requires effective communication and analytical abilities, with a commitment to working flexible hours.

Qualifications

• Proven experience in a similar role within the retail industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Demonstrated track record of achieving sales targets.
• Sound knowledge of inventory management and visual merchandising.
• Familiarity with retail software systems and POS technology.
• Strong analytical and problem-solving skills.
• Able to multitask and manage time effectively.
• Willing to work long hours and on weekends & public holidays.

Responsibilities

• Oversee the daily operations of the retail store.
• Lead and manage a team of shop staff.
• Develop and implement strategies to drive sales.
• Monitor and analyze sales performance and inventory levels.
• Maintain high standards of visual merchandising.
• Foster a customer-centric culture.
• Handle and resolve customer complaints.
• Implement loss prevention measures.
• Monitor stock levels and coordinate with suppliers.
• Prepare and analyze sales and operational data.

Skills

Leadership

Customer service

Retail operations

Sales growth

Communication

Analytical skills

Tools

Retail software systems

Point-of-sale (POS) technology

Job description

• Oversee the daily operations of the retail store, ensuring smooth and efficient functioning.
• Lead and manage a team of shop staff, providing guidance, training, and motivation to achieve performance targets.
• Develop and implement effective strategies to drive sales, increase customer footfall, and enhance customer satisfaction.
• Monitor and analyze sales performance, inventory levels, and expenses to optimize store profitability.
• Maintain high standards of visual merchandising, ensuring products are displayed attractively and in line with company guidelines.
• Foster a customer-centric culture within the store, ensuring exceptional customer service is provided at all times.
• Handle and resolve customer complaints and inquiries in a professional and timely manner.
• Implement loss prevention measures and ensure adherence to company policies and procedures.
• Monitor and maintain stock levels, coordinating with suppliers and the central warehouse for timely replenishment.
• Prepare and analyze sales reports, financial statements, and operational data to provide insights and recommendations for improvement.

Requirements

• Proven experience in a similar role within the retail industry
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
• Demonstrated track record of achieving sales targets and driving business growth.
• Sound knowledge of retail operations, including inventory management, visual merchandising, and customer service.
• Familiarity with retail software systems and point-of-sale (POS) technology.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Able to multitask, and manage time effectively
• Able to work long hours and on weekends & public holidays