Sales Manager

Thales Group; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

Thales Group, a global technology leader, is seeking an experienced senior sales professional to drive identity and biometrics solutions across Asia. You will lead major government accounts, align resources with CDI strategies, and shape tender responses.

Applicants should have a strong background in large-scale government projects, 10+ years in solution selling, and deep knowledge of biometrics, ID and border management. Join a world-class team delivering secure, innovative digital identities.

Qualifications

• Engineering or Business school diploma or post-graduate degree.
• Proven track record in winning large scale Government projects; 10+ years in solutions selling and large account management; biometrics-related projects / ID & Passport / Border Management / Law Enforcement / Digital Transformation.
• Strong solution sales skills; good understanding of the Public Sector; solid business analysis and mid-term vision; strong communication and negotiation.
• Knowledge of Biometrics, IT systems, smart cards and document security; marketing analysis skills; good knowledge of Microsoft Office.

Responsibilities

• Prospect, promote and sell identity and biometrics solutions to customers in Asia.
• Be the primary sales interface for assigned accounts; ensure resources are allocated and customer satisfaction is maintained.
• Collaborate with Bid Manager for tender responses; manage named accounts revenue streams and provide product/roadmap inputs.
• Develop strategic plans for each country/account aligned with CDI’s sales strategy and create opportunities with partners.

Skills

Solution sales

Public sector know-how

Negotiation

Communication

MS Office

Education

Engineering or Business diploma or post-graduate degree

Tools

Microsoft Office

Job description

Location: Singapore, Singapore Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust. In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.

Roles & Responsibilities

Customer focus

In charge of prospecting, promoting and selling identity and biometrics related solutions to customers in Asia Be the primary sales interface for the assigned accounts, including business and administrative coverage Interface with various resources within the Business Units to ensure the customer needs are fully addressed and that appropriate resources are allocated in due time to the account Ensure the overall customer satisfaction. Build and follow the relevant recovery plans Ensure consistency between the different local commercial approaches on CDI’s level in order to achieve both short to long term business results Establish high-level strategic relationships with the accounts. Identify main contacts and decision makers. Facilitate the creation of relevant relationships for the appropriate CDI resources. Create and implement a follow up process in order to monitor the customer actions.

Accounts acquisition

Collaborate closely with Bid Manager to set up tender response strategies and Bid process deliverables. Coordinate and manage tenders answer when a Bid manager hasn’t been appointed. Be accountable for all named accounts revenue streams Provide the accounts with product evolution inputs and roadmap definition

Accounts management

Follow the project implementations, set up a crisis management plan if necessary Ensure that relevant Market information are communicated internally in CDI

Business development

Develop, propose and implement strategic planning for each country/account, in line with CDI’s sales strategy Identify new opportunities and position CDI as a key partner within the accounts Improve CDI’s offering by creating values and information sharing processes for efficient exchange of information about customers, competitors and industry Create technical and sales synergies with third parties to enlarge the sales opportunities scope at the customers’

Requirements:

Education

Engineering or Business school diploma or post-graduate degree

Experience Level

Proven track records in winning large scale Government projects A minimum of 10 years experience in solutions selling and large account management, ideally in the Biometrics-related projects / ID & Passport / Border Management / Law Enforcement / Digital Transformation

Competencies

Technical/functional Skills Strong solution sales skills Strong understanding of the Public Sector Good business analysis and mid-term vision Good oral and written communication skills Negotiation skills Knowledge of High-Tech market: Biometrics, IT system, smart card and document security Marketing analysis skills Good knowledge of Microsoft Office package

Behavioural skills:

Customer/Business oriented Interpersonal skills Ability to create and maintain good relationships with top managers and government officials Diplomacy Organized Leadership Accountable

Accountable

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world. Interested in finding out more about Thales and why you should join us?