Sales Executive (Oil & Gas)

Nishio Rent All Singapore Pte Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A rental service company located in Singapore is looking for an experienced Operations Supervisor to manage enquiries, quotations, and documentation. The ideal candidate possesses a diploma in Sales or Marketing, has at least 3 years of relevant experience, and must hold a valid class 3 license with their own vehicle. Responsibilities include supervising document handling, coordinating with customers regarding delivery schedules, and investigating customer complaints. This role requires meticulous attention to detail and strong organizational skills.

Qualifications

• At least 3 years of experience in similar job scope or industry.
• Possess a valid class 3 license and own vehicle.

Responsibilities

• Supervise and monitor enquiries, quotations, and documentations.
• Ensure prompt quotation submission and proper handling of documents.
• Lead coordination for delivery schedule changes and feedback collection.
• Investigate customer complaints regarding transportation and documentations.
• Handle incoming calls and transfer to the appropriate personnel.

Skills

Organizational skills

Meticulous attention to detail

Communication skills

Education

ITE / Diploma in Sales / Marketing

Job description

Job Description

• Supervise, monitor and follow-up on enquiries, quotations and other documentations as and when required. Works closely with the assistant, Operations Department, Workshop Department, third-party contractors (if any) and Customers.

• Enforces prompt quotation submission and make sure all documents are well-organized and properly handled. Make sure all the procedures are completed and done in a proper manner prior to delivery arrangement. Work closely with Customers / other party involved to resolve any issues regarding quotation submissions, Customers’ requirement, and other related matters.

• Lead the assistant in gathering information and liaising with Customers for any changes in delivery schedule or for any other issues related to equipment delivery. Works closely with assistant, Operations Department, Workshop Department, third-party contractors (if any) and Customers for information update, documentations checking / other requirements to be fulfilled prior to delivery.

• Enforces frequent checks to ensure the equipment were properly received by Customers and gather feedback from Customers should there be any issue arisen in regards of equipment delivery / return. Make sure that the feedback were passed on to Operations Department to improve on that particular issue.

• Performs a thorough investigation of Customer’s complaints regarding transportation, documentations and non-returned items / lost items issue and liaise closely with all parties involved.

• Review and control of Supplier’s quotation for purchased items. Performs checks on Purchase Order and Internal Approval (if any) issued by assistance prior to approval.

• General handling of incoming calls. Answers, screens and transferring of calls to the right person for further assistance.

Qualifications

• ITE / Diploma in Sales / Marketing with at least 3 years experiences in similar job scope or those who has experience working in similar industries is desirable.

• Meticulous person with good organizational skills for dealing with diverse duties and staff.

• Posses valid class 3 license and with own vehicle.