Sales Executive (Freight Forwarding/ Logistics) - KV

PASONA SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A logistics company in Singapore is seeking a Sales Executive to manage customer service operations and drive business development. The ideal candidate will have a diploma or degree in Logistics and at least 2-3 years of sales experience in relevant fields. Strong communication skills and the ability to liaise with Japanese clients are essential for success in this dynamic role. The position offers a hybrid work arrangement and a competitive salary package.

Benefits

Hybrid work arrangement

Basic + AWS

Qualifications

• Preferably 2 to 3 years of sales experience in relocation services and/or logistics.
• Must have prior 'hunter' sales experience.
• Pleasant demeanor and positive attitude.

Responsibilities

• Oversee customer service operations and handle client requests.
• Conduct business development activities to identify new opportunities.
• Visit clients regularly to maintain relationships and ensure smooth operations.

Skills

Sales experience in relocation services

Strong communication skills

Negotiation skills

Ability to work with diverse cultures

Team player

Japanese speaking

Education

Diploma/Degree in Logistics or Supply Chain Management

Job description

Position: Sales Executive (Freight Forwarding/ Logistics) (Job ID: 19935)

• Redhill
• Hybrid work arrangement
• Basic + AWS

Job Description

• Oversee the day-to-day management of all customer service operations, ensuring timely and efficient handling of client requests, feedback, and service issues.
• Attend to inbound inquiries, service requests, and feedback received via phone, email, or in person, providing accurate and professional support.
• Work closely with the overseas relocation and logistics teams to ensure seamless coordination and uphold high service standards.
• Conduct business development (BD) activities to identify new business opportunities, approach potential clients, and expand the company’s customer base.
• Visit clients’ sites regularly to maintain strong working relationships, understand their requirements, and coordinate operational staff to ensure smooth on-site execution.
• Build and maintain positive long-term client relationships, proactively addressing their needs and offering effective solutions.
• Assist in preparing quotations, proposals, and service agreements in support of sales and business growth efforts.
• Monitor service performance and collaborate with internal departments to promptly resolve any operational or service issues.
• Prepare regular reports on customer service activities, client feedback, and performance metrics.
• Ensure adherence to company policies, service quality standards, and regulatory requirements at all times.

Job Requirements

• Diploma/Degree, preferably with discipline in Logistics or Supply Chain Management.
• Preferably having 2 to 3 years and above in sales experience in relocation services and/or logistics.
• Candidate must have prior “hunter” sales experience.
• Candidate must have an excellent sales track record, strong communication and negotiation skills.
• Candidate must have a pleasant demeanour and a positive attitude.
• Able to work with all levels of people with diverse cultures/backgrounds.
• Possess an outgoing and affable personality.
• A team player.
• Japanese Speaking skill is required to liaise with Japanese clients directly.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.