Sales Executive (Freight Forwarding/ Logistics)

Pasona; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics firm in Redhill is seeking a Sales Executive to oversee customer service operations, manage client relationships, and conduct business development. The ideal candidate has a diploma/degree in logistics, 2-3 years of sales experience, and excellent communication skills. Proficiency in Japanese is required. This role offers a chance to build long-term client relationships in a dynamic environment.

Qualifications

• 2 to 3 years of sales experience in relocation services and/or logistics.
• Prior hunter-style sales experience.
• Excellent sales track record.

Responsibilities

• Oversee customer service operations and client requests.
• Conduct business development to identify new opportunities.
• Build and maintain long-term client relationships.

Skills

Sales experience

Communication skills

Negotiation skills

Ability to work with diverse cultures

Team player

Japanese speaking

Education

Diploma/Degree in Logistics or Supply Chain Management

Job description

Position

Sales Executive (Freight Forwarding/ Logistics)

Location

Redhill

Job Description

• Oversee the day‑to‑day management of all customer service operations, ensuring timely and efficient handling of client requests, feedback, and service issues.
• Attend to inbound inquiries, service requests, and feedback received via phone, email, or in person, providing accurate and professional support.
• Work closely with the overseas relocation and logistics teams to ensure seamless coordination and uphold high service standards.
• Conduct business development activities to identify new business opportunities, approach potential clients, and expand the company’s customer base.
• Visit clients’ sites regularly to maintain strong working relationships, understand their requirements, and coordinate operational staff to ensure smooth on‑site execution.
• Build and maintain positive long‑term client relationships, proactively addressing their needs and offering effective solutions.
• Assist in preparing quotations, proposals, and service agreements in support of sales and business growth efforts.
• Monitor service performance and collaborate with internal departments to promptly resolve any operational or service issues.
• Prepare regular reports on customer service activities, client feedback, and performance metrics.
• Ensure adherence to company policies, service quality standards, and regulatory requirements at all times.

Job Requirements

• Diploma/Degree, preferably with a discipline in Logistics or Supply Chain Management.
• Preferably having 2 to 3 years and above in sales experience in relocation services and/or logistics.
• Prior hunter‑style sales experience.
• Excellent sales track record, strong communication and negotiation skills.
• Pleasant demeanour and positive attitude.
• Able to work with people from diverse cultures/backgrounds.
• Outgoing and affable personality.
• Team player.
• Japanese speaking skill is required to liaise with Japanese clients directly.

We regret that only shortlisted candidates will be notified. Other applications will be forwarded to our database for future opportunities.