Sales Executive (Car Package Services)

Recruit Now; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading car care company in Singapore is seeking a Sales Executive to promote and sell car detailing services. Candidates should have sales experience and a passion for customer service. Responsibilities include handling inquiries, preparing quotations, and achieving sales targets, while working collaboratively with the operations team. This is a great opportunity to join a dynamic team focused on customer satisfaction.

Qualifications

• Proven track record in sales, customer service, or the automotive industry.
• Strong ability to engage with customers and articulate our services clearly and effectively.

Responsibilities

• Promoting and selling car care and detailing packages.
• Identifying customer needs and recommending tailored solutions.
• Handling inquiries via calls, messages, and online platforms.
• Preparing quotations and assisting with service bookings.
• Meeting monthly and quarterly sales targets.
• Cultivating relationships with regular customers and corporate clients.
• Following up with customers to ensure satisfaction.
• Working closely with the operations team for service quality.
• Participating in marketing campaigns and promotional events.

Skills

Sales experience

Customer engagement

Communication skills

Relationship building

Tools

Microsoft Office

Digital communication tools

Job description

We pride ourselves on providing top-tier car care, detailing, and maintenance services. Our mission is to offer unparalleled quality and customer satisfaction while giving each vehicle the love and attention it deserves. If you're passionate about cars, customer service, and sales, we want YOU to be part of our dynamic team!

What You’ll Be Doing:

As a Sales Executive, you'll play a key role in connecting with our customers and delivering exceptional experiences. Your responsibilities will include:

• Promoting and Selling: Presenting our wide range of car care, grooming, and detailing packages to both walk-in and call-in customers.
• Customer Needs Assessment: Identifying customer needs and recommending tailored solutions or add-on services to enhance their experience.
• Engagement: Handling inquiries via calls, messages, and online platforms (WhatsApp, Facebook, and our website).
• Administrative Support: Preparing quotations, invoicing, and assisting with service bookings to ensure a smooth customer journey.
• Achieving Targets: Meeting monthly and quarterly sales targets while maintaining a strong focus on customer satisfaction.
• Relationship Building: Cultivating long-term relationships with regular customers and corporate clients for repeat business.
• After-Sales Support: Following up with customers to ensure satisfaction and gather valuable feedback.
• Team Collaboration: Working closely with the operations team to ensure service quality and customer satisfaction.
• Marketing Involvement: Participating in marketing campaigns, promotional events, and roadshows to help drive awareness and sales.

What We’re Looking For:

• Proven track record in sales, customer service, or the automotive industry.
• Strong ability to engage with customers and articulate our services clearly and effectively.
• Comfortable using Microsoft Office and digital communication tools to streamline your work.