Sales Executive

JJ GOLD JEWELLERY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading jewellery retailer in Singapore is seeking motivated individuals to promote jewellery products both in-store and online. Candidates should have strong interpersonal skills and a sales drive, with prior retail experience being advantageous. Responsibilities include managing customer queries, achieving sales targets, and ensuring excellent service standards. Excel knowledge is beneficial, and the ideal candidate is energetic and ready to start on short notice.

Qualifications

• Service-oriented with strong interpersonal skills.
• Retail or jewellery experience is an added advantage.
• Strong focus on self-improvement and performance.

Responsibilities

• Prospect and promote jewellery products and services.
• Attend to customers’ queries in-store and online.
• Ensure service delivery standards for customer satisfaction.

Skills

Interpersonal skills

Sales drive

Customer service

Dynamic and energetic

Education

Minimum GCE 'N' level

Tools

Microsoft Excel

Job description

JOB RESPONSIBILITIES

• Prospect and promote jewellery products and services to walk-in as well as our online platforms’ customers
• Attend to customers’ queries in-store and online stores
• Ensure service delivery standards are met in achieving total customer satisfaction
• Be self-motivated and driven to achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented
• Contribute to team effort by accomplishing related results as needed
• Inventory management - support merchandise transfer, stock take, inventory counts
• Work in a team to develop marketing strategies to bring more revenue to the store and the digital sales
• Conceptualize and set the best campaign merchandise plan for online campaigns
• Work together with operations to ensure smooth fulfilment process
• Actively manage online shop enquiries and maintain the highest customer satisfaction

JOB REQUIREMENTS

• Minimum GCE “N” level
• Service-oriented with strong interpersonal skills
• Candident with retail or jewellery experience is an added advantage
• Dynamic, energetic, positive and driven to exceed targets
• Strong focus on self-improvement and performance
• Able to start work within short notice will be an advantage
• Commercial awareness and sales drive – to sell more products through our multiple online platforms
• Preferably previous e-commerce experience, although not required. A strong learning attitude and a self-motivated drive to excel is important
• General interest in working in different platforms, and a good knowledge of excel