Sales Engineer (Electrical)

TRIDENTEC GROUP PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading engineering solutions provider in Singapore seeks a Post-Sales Engineer. You will manage technical delivery in water treatment and building management sectors, coordinating projects and providing exceptional client support. Requires a degree in engineering and 3-5 years of relevant experience. Essential skills include knowledge of electrical systems and project coordination.

Qualifications

• 3-5 years of experience in a similar role (Project Engineer, Application Engineer, Technical Support Engineer).
• Experience in the water treatment sector (WTP, WWTP, NEWater).
• Strong background in BMS and/or ACMV control systems.

Responsibilities

• Serve as the main technical point of contact for the client post-sale.
• Develop execution plans based on customer specifications.
• Coordinate with design team and production to meet deliverables.

Skills

Client-facing communication

Project coordination

Problem-solving

Technical presentations

Education

Degree or Diploma in Electrical, Electronics, Mechanical, or Environmental Engineering

Tools

Microsoft Office Suite

AutoCAD

PLC systems

SCADA/HMI

Job description

About Us:

Tridentec Group is a leading provider of integrated engineering solutions for the marine, offshore, and industrial sectors. We specialize in process automation and electrical systems. We are seeking a dedicated Post-Sales Engineer to manage the technical delivery of our solutions, with a focus on the water treatment and building management industries.

Job Summary:

This is a post-sales technical role focused on project execution and client management. The Sales Engineer will act as the primary technical authority after a contract is secured, ensuring that the client's requirements are successfully translated into functional systems. You will manage projects involving Low Voltage (LV) Motor Control Centers (MCCs), PLC-based control systems, and complex instrumentation for Water Treatment plants and Building Management Systems (BMS).

Key Responsibilities:

• Take ownership of projects post-sale, serving as the main technical point of contact for the client.
• Review customer specifications and project scope to develop a clear execution plan.
• Coordinate with the in-house design team, production floor (panel builders), and software engineers to ensure project deliverables are met.
• Provide technical guidance and oversight throughout the lifecycle of projects in Water Treatment, ACMV, and other industrial automation sectors.
• Manage project schedules and milestones related to technical deliverables.
• Supervise the Factory Acceptance Testing (FAT) and support the on-site commissioning of control systems, LV MCCs, and related ICA (Instrumentation, Control, and Automation) packages.
• Troubleshoot and resolve technical issues, providing excellent post-sales support to ensure customer satisfaction.
• Conduct technical presentations and product training for clients as required.

Qualifications and Requirements:

• Degree or Diploma in Electrical, Electronics, Mechanical, or Environmental Engineering.
• A minimum of 3-5 years of hands-on experience in a similar role (e.g., Project Engineer, Application Engineer, Technical Support Engineer).
• Essential Industry Experience:
• Demonstrable experience in the water treatment sector (e.g., WTP, WWTP, NEWater).
• Strong background in BMS (Building Management Systems) and/or ACMV (Air-Conditioning and Mechanical Ventilation) control systems.
• Essential Technical Skills:
• In-depth knowledge of LV MCCs and electrical control panel building processes.
• Strong understanding of ICA (Instrumentation, Control, and Automation) principles.
• Proficiency with industrial Control Systems, including PLCs and SCADA/HMI.
• Excellent client-facing communication and project coordination skills.
• A proactive and results-oriented problem solver.
• Responsibilities:
• Manage & liaise between clients and vendors to ensure sales realization.
• Liaise internally with colleagues across all departments to coordinate activities in executing sales orders.
• Regular follow-up on quotations and sales leads.
• Strategize and report to the management on customer feedbacks.
• Build pipeline and maintain long-term relationships with prospects.
• Manage generating leads, addressing customer inquiries, managing orders, and providing after-sales support.
• Foster and nurture robust connections with both existing and potential clientele by promptly responding to queries and concerns.
• Provide accurate sales proposals and quotations, delivering to the clients in a timely manner.
• Manage record-keeping, document preparation, and schedule coordination.

Requirements:

• Diploma, Bachelor's degree or equivalent experience.
• Knowledgeable with Electrical Engineering in handling electrical installations.
• Knowledge in electrical industry and the relevant code of practice and regulations.
• Proficient with Microsoft Office Suite, AutoCAD and project planning related software are required to prepare for proposal, reports and logs.