Sales Engineer (Chiller/BMS/HVAC)- Up to $6000 GROSS - WEST

Search Personnel Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Service Engineer in Singapore. The successful candidate will manage customer accounts, resolve inquiries, and develop action plans to grow business. A Bachelor's in engineering and at least 2 years in relevant sales are essential, along with HVAC knowledge. This role offers a competitive salary package including bonuses and yearly leaves. Bilingual candidates are preferred to assist Mandarin-speaking clients.

Benefits

Variable bonus up to 5 months

Transport allowance

Medical benefits

Annual leaves

Qualifications

• At least 2 years of relevant sales experience in HVAC or related fields.
• Knowledge of Chiller Plant and Energy Services is advantageous.
• Ability to travel for customer meetings.

Responsibilities

• Act as the main contact for customer issues and inquiries.
• Manage a portfolio of accounts and develop growth plans.
• Work with Technical Support to meet customer needs.
• Identify sales opportunities and maintain customer satisfaction.
• Organize Service Reviews and present proposals.

Skills

HVAC knowledge

Bilingual (English and Mandarin)

Sales experience

Education

Bachelor's degree in engineering

Job description

Position

• Position: Sales Service Engineer | Chiller/BMS/HVAC/Airside | Up to $6000 gross
• Working hours: Monday to Friday | 8.30am to 5.30pm
• Location: Office in Boon Lay-Islandwide
• Salary (commensurate with experience): Up to $6000 (Basic + $1000 Transport allowance) + 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16-21 days Annual Leaves + Medical Benefits
• Duration: Permanent
• Industry: Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main Responsibilities

• Operate as the lead point of contact for any and all matters specific to the customers
• Managing a portfolio of accounts and utilize account management process to identify key customers and to develop specific action plans to grow identified accounts
• Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
• Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
• Encourage customer growth and loyalty to the company through continuous support and customer assistance.
• Resolves customer complaints by investigating problems; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understands customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepares and reviews contract terms and conditions.
• Presents the proposal to the customer.
• Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.
• Other relevant duties as assigned.

Requirements

• Bachelor's degree in engineering with at least 2 years’ relevant sales experience.
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Have own vehicle for travelling.
• Bilingual in English and Mandarin to speak with associates who can only speak mandarin.

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