SALES ENGINEER

PS Solutions & Services Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading solution provider in Singapore is looking for candidates with strong customer engagement skills. The role involves developing relationships with customers, providing technical consultation, and supporting sales. Responsibilities include scouting for leads, preparing proposals, and coordinating with engineering teams for project execution. Applicants should stay updated with industry trends and participate in trade shows. This position offers a great opportunity for those passionate about customer service and innovation.

Responsibilities

• Develop and maintain strong relationship with key customers.
• Conduct needs assessments to understand customer challenges.
• Provide technical consultation aligning with operational goals.
• Develop and obtain leads with new customers for sales.
• Prepare and deliver presentations and product demonstrations.
• Coordinate with teams for seamless project execution.
• Act as point of contact for post-sales support.
• Stay updated with industry trends and competitive landscape.
• Participate in trade shows and seminars.
• Conduct training sessions for proper product usage.

Job description

FOR SINGAPOREAN ONLY.

Key Responsibilities

Customer Engagement and Relationship Management

• Develop and maintain strong relationship with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

Sales Support

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

Service Support

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

Market and Product Knowledge

• Stay up-to-date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

Training and Support

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.