Sales Engineer

YOKOWO (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore is seeking a candidate for a technical assistance role that involves providing sales and technical support regarding product performance. The ideal applicant should hold a degree in Mechanical Engineering and possess Japanese-Language Proficiency Test N1 level for effective communication with the Head Office Engineers. Experience in semiconductors would be advantageous. Responsibilities include product maintenance, troubleshooting, and assisting customers with product setup and operation.

Qualifications

• Possesses a Japanese-Language Proficiency Test N1 level for communication.
• Degree in Mechanical Engineering or related technical disciplines is essential.
• Experience with semiconductors is an advantage.

Responsibilities

• Provide sales and technical assistance relating to product performance.
• Maintain continuous observation of product performance.
• Assist customers in product setup and operation.
• Provide troubleshooting support.

Skills

Japanese-Language Proficiency Test N1

Technical support

Troubleshooting

Education

Degree in Mechanical Engineering

Job description

To provide any and all sales and technical assistance to Customer in relation to appropriate use of Products for obtaining sufficient performance of Products, which includes :

• Maintenance of Products and continuous observation of their performance there through
• Assistance to Customer in case of setting up of Products, including drawing simulation
• Assistance to Customer in case of operation
• Troubleshooting
• Providing Customer with various advices or information at the request by Customer or reasonable discretion by Service Engineer

Gathering information on Products through performance of Services including the above and providing such information to Yokowo, which information includes:

• Information on performance, defect, yields, and other technical issues of Products.
• Information on Customer’s requirements, opinions, claims, and other remarks regarding Products or their performance or operation
• Information which Customer requires Yokowo in connection with Products

Requirements

Possesses a Japanese-Language Proficiency Test N1 level is required as communication with our Head Office Engineers and translations of reports to Customer is essential

• Degree in Mechanical Engineering or related technical disciplines

Experience and familiar with Semiconductor will be an advantage.