Sales-Driven Clinic Pharmacy Frontline Associate

MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is seeking a dedicated team member to deliver exceptional customer service. Your responsibilities include handling patient appointments, processing transactions, dispensing medication, and ensuring clinic cleanliness. Ideal candidates should possess a Secondary School education, have basic IT skills, and be bilingual in Chinese and English to assist Mandarin-speaking customers. The role requires a pleasant demeanor, teamwork, and a willingness to work retail hours including weekends.

Qualifications

• Pleasant personality and ability to cooperate well with co-workers.
• Openness to learning new skills and concepts.
• Self-motivated and positive attitude.

Responsibilities

• Provide excellent and friendly frontline customer service.
• Attend to enquiries via phone calls.
• Schedule patient appointments.
• Process invoice and payment collections.
• Dispense medication and maintain inventory levels.
• Basic housekeeping to keep the clinic clean.
• Handle enquiries on promotions and guide customers to products.
• Perform other assigned duties.

Skills

Customer service

IT knowledge

Sales driven

Bilingual in Chinese and English

Education

Secondary School / 'O' level or equivalent

Job description

A healthcare service provider in Singapore is seeking a dedicated team member to deliver exceptional customer service. Your responsibilities include handling patient appointments, processing transactions, dispensing medication, and ensuring clinic cleanliness. Ideal candidates should possess a Secondary School education, have basic IT skills, and be bilingual in Chinese and English to assist Mandarin-speaking customers. The role requires a pleasant demeanor, teamwork, and a willingness to work retail hours including weekends.