Sales & Customer Care Officer

BUSY BEES LEARNING CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education centre in Singapore is seeking an administrator to handle various general administrative and marketing tasks. The ideal candidate will have strong bilingual skills in English and Mandarin, a relevant diploma or degree, and proficiency in Microsoft Office. This role requires at least 2 years of experience in the education sector and flexibility to work weekends.

Qualifications

• Proficient in Microsoft Office and Chinese word processing software.
• Required to handle administrative responsibilities related to enrolment and customer follow-up.
• 2 years of relevant work experience, preferably in the education industry.

Responsibilities

• Handle office general administrative and marketing related work.
• Attend to customer enquiries and feedback on courses.
• Administer student enrolment, transfer, withdrawal, and course fee collection.
• Perform other operational and administrative duties as needed.

Skills

Bilingual in English and Mandarin

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Chinese word processing

Education

Diploma or University degree preferably in IT / Design

Job description

Responsibilities

• Handle office general administrative and marketing related work.
• Attend to and follow-up with customers’ enquiries and feedback on our Centre’s courses and administrative matters.
• Handle administration of student enrolment, transfer, withdrawal and collection of course fees.
• Any other operational and administrative duties as delegated by the Centre’s Directors.

Qualifications

• Diploma or University degree preferably in IT / Design.
• Effectively bilingual in English and Mandarin to liaise with Mandarin speaking clients.
• Proficient in Microsoft Word, Excel, PowerPoint & Access, and Chinese word processing software.
• 2 years of relevant work experience, preferably in education industry.
• 5-day week (must be able to work on Saturdays and Sundays).