Sales Coordinator | Machine Parts

JOBSTUDIO PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is looking for a candidate to handle customer enquiries, advise on product availability, and ensure accurate processing of orders. The ideal applicant should have at least 2-3 years of experience in a similar role and possess a minimum 'O' level qualification. Strong communication skills and knowledge of Microsoft Office are also required. This position involves collaborating with various departments and handling shipping and customs documentation.

Qualifications

• Minimum 'O' level qualification required.
• At least 2-3 years of experience in the related field.
• Knowledge of Microsoft Office is necessary.

Responsibilities

• Handle customer enquiries through various communication channels.
• Advise customers on product availability and delivery details.
• Ensure accuracy and timely processing of customer orders.
• Prepare supporting documents and monitor order status.
• Handle shipping and customs invoices independently.
• Coordinate with other departments for product and payment queries.

Skills

Customer service

Order processing

Microsoft Office

Communication

Education

'O' level qualification

Job description

• Handle enquires from customers through/from/via emails, faxes, telephones, letters, or other communication channels

• Advise customers of product availabilities, delivery dates, delivery location etc

• Ensuring the accuracy and timely processing of customers’ orders.

• Prepare documentary supports, input orders into company computers system and monitor the status

• Take special orders for items not in stock, or not normally in stock and notify customers when items are available or have arrived in close coordination with the supply chain executive and warehouse management

• Filing correspondence, coordinate, handle shipping and delivery documents, and negotiate LC to banks

• Processing documents for sales meeting, tracking sales records and take parts in sales meeting

• Collaboration with other department; contact technical department. E.g to deal with products or technical queries.

• Contact account department for example to deal with customer’s payment, deposits, refunds and stock returns etc. Contact supply chain for processing of PR/PO, logistic to agree on delivery date

• Handle independently all shipping and customs invoice and liaise with company forwarders and shipping agents

• Prioritizing various tasks to ensure efficiency so that all commitments can be met, changing those priority quickly and seamlessly if needed

• Processing and updating of PO/records in the system

• Verify orders confirmation against PO/System, inform supply chain for any discrepancy

• Verify supplies invoices against PO/System

• Negotiate rate with company appointed forwarders for best possible rate in line with the company’s buying policy

• Coordinate all inbound traffic, maximizing cost effectiveness and tracking all consignments
  

Requirements

• Minimum 'O' level qualification

• At least 2- 3 year(s) of working experience in the related field is required for this position

• knowledge in Microsoft Office
  

Interestedapplicants,kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.

JOBSTUDIO PTE. LTD.

EA License No: 10C4754

EA Personnel: Khoo Jing Jing Corrine

EA Personnel Reg No: R1221321