Sales Coordinator (L/C) / $4000 - $5000 / South #ECT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for an experienced candidate to manage customer orders and coordinate deliveries. The ideal applicant will have a minimum diploma, over 5 years of relevant experience, and proficiency in MS Office, especially Excel and SAP. This role requires multitasking, attention to detail, and experience with import/export documentation. Please send your detailed resume if you meet the requirements.

Qualifications

• Minimum Diploma with 5+ years of relevant experience.
• Proficient in MS Office, especially Excel.
• Experience with import/export documentation is a plus.

Responsibilities

• Process customer orders and ensure proper pricing.
• Coordinate with factory for special pricing and delivery schedules.
• Manage customer complaints and respond to inquiries.

Skills

Customer order management

Multitasking

Attention to detail

Knowledge of import/export documentation

Proficiency in MS Office

Knowledge of SAP

Education

Diploma in any discipline

Tools

MS Office

SAP

Job description

Key Responsibilities

• Process customer orders and ensure pricing aligns with quotations or prior agreements
• Coordinate with factory to update special pricing and monitor delivery schedules
• Follow up on client payments and overdue accounts, coordinating with HQ as needed
• Handle Letters of Credit (LC), negotiations, and related documentation
• Issue debit/credit notes when necessary and monitor credit limits
• Release orders according to customer shipping instructions (Incoterms, delivery details, forwarders)
• Assist with project registration and maintain project data in CRM/SAP systems
• Prepare documents for customs clearance (e.g., Certificate of Origin, Test Certifications)
• Manage customer complaints and coordinate with Quality Department
• Arrange documentation for material returns
• Maintain customer data and respond to email/phone inquiries

Skills & Knowledge

• Requirements: Minimum Diploma in any discipline, 5+ years relevant experience
• Proficient in MS Office, especially Excel
• Knowledge of SAP system is highly preferred
• Experience with import/export documentation is advantageous
• Prior experience in cross-cultural environments and handling customs issues in Southeast Asia/Australia is a plus
• Able to multitask, work under pressure, and maintain attention to detail

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [e-mail]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified