Sales Coordinator/Insides Sales[IT/Solid knowledge of IT products, services, and solutions/Buki[...]

LINKEDCORP HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR consultancy in Singapore is seeking an Inside Sales Coordinator to support the sales team and enhance customer relationships. The ideal candidate will have solid knowledge of IT products and sales experience, proficient in Microsoft Office, and be a team player. Key responsibilities include handling customer inquiries, supporting sales initiatives, and maintaining records in CRM systems.

Qualifications

• Minimum 1-2 years of relevant work experience.
• Experience in sales negotiations is an added advantage.
• Knowledge of sales and marketing principles preferred.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Support the sales team with lead generation and appointment scheduling.
• Assist with sales initiatives such as trade shows and events.
• Maintain accurate records of sales activities in CRM systems.
• Collaborate with internal departments to ensure smooth order processing.

Skills

Knowledge of IT products and services

Prior sales experience

Proficiency in Microsoft Office

Ability to adapt quickly

Team player

Resourceful and results-driven

Education

Diploma/Degree or equivalent

Job description

Role Overview
We are looking for a proactive, detail-oriented, and customer-focused Inside Sales Coordinator to support our sales team and contribute to revenue growth. The successful candidate will play a key role in managing customer relationships, processing orders, coordinating with internal teams, and ensuring a smooth sales process from inquiry through to delivery.

KEY RESPONSIBILITIES

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Support the sales team with lead generation, appointment scheduling, pipeline management, and preparation of quotations, proposals, and presentations.
• Assist with sales and marketing initiatives, including trade shows, promotional events, and product launches.
• Provide customers and sales staff with timely delivery schedules and consignment updates.
• Resolve customer issues efficiently, escalating complex matters to the relevant departments when required.
• Maintain accurate records of sales activities, customer interactions, and transactions in CRM systems.
• Build and maintain strong relationships with vendors and suppliers.
• Coordinate with internal departments (e.g., logistics, finance, and system support) to ensure smooth order processing and on-time delivery.
• Collaborate with the Technical team to provide accurate product information to customers.
• Stay updated on product knowledge, pricing structures, and promotional offers.
• Partner with the Finance team to follow up on outstanding payments.

JOB REQUIREMENTS

• Solid knowledge of IT products, services, and solutions.
• Prior sales experience, ideally in the IT or technology sector.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• A team player who thrives in a fast-paced environment.
• Ability to adapt quickly to changing priorities and deadlines.
• Resourceful, results-driven, and committed to meeting targets.

QUALIFICATIONS

• Diploma/Degree or equivalent.
• Minimum 1–2 years of relevant work experience.
• Experience in sales negotiations will be an added advantage.
• Knowledge of sales and marketing principles and strategies preferred.