Sales Coordinator/Insides Sales[IT/Solid knowledge of IT products, services, and solutions/Buki[...]

Linkedcorp HR Consultancy; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A dynamic recruitment consultancy in Singapore is seeking a proactive Inside Sales Coordinator to support the sales team and enhance customer relationships. The role includes managing orders, coordinating with internal departments, and ensuring a smooth sales process. Ideal candidates should have a solid understanding of IT products and prior sales experience in the technology sector. Proficiency in Microsoft Office is required, along with strong communication skills.

Qualifications

• Solid knowledge of IT products, services, and solutions.
• Prior sales experience in the IT or technology sector is ideal.
• Minimum 1–2 years of relevant work experience.
• Ability to adapt quickly to changing priorities and deadlines.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Support sales team with lead generation and pipeline management.
• Assist with sales and marketing initiatives including trade shows.
• Provide customers with timely delivery schedules.
• Resolve customer issues efficiently.

Skills

Customer-focused

Proactive

Detail-oriented

Team player

Adaptability

Resourceful

Education

Diploma/Degree or equivalent

Tools

Microsoft Office

Job description

Role Overview

We are looking for a proactive, detail-oriented, and customer-focused Inside Sales Coordinator to support our sales team and contribute to revenue growth. The successful candidate will play a key role in managing customer relationships, processing orders, coordinating with internal teams, and ensuring a smooth sales process from inquiry through to delivery.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Support the sales team with lead generation, appointment scheduling, pipeline management, and preparation of quotations, proposals, and presentations.
• Assist with sales and marketing initiatives, including trade shows, promotional events, and product launches.
• Provide customers and sales staff with timely delivery schedules and consignment updates.
• Resolve customer issues efficiently, escalating complex matters to the relevant departments when required.
• Maintain accurate records of sales activities, customer interactions, and transactions in CRM systems.
• Build and maintain strong relationships with vendors and suppliers.
• Coordinate with internal departments (e.g., logistics, finance, and system support) to ensure smooth order processing and on‑time delivery.
• Collaborate with the Technical team to provide accurate product information to customers.
• Stay updated on product knowledge, pricing structures, and promotional offers.
• Partner with the Finance team to follow up on outstanding payments.

Job Requirements

• Solid knowledge of IT products, services, and solutions.
• Prior sales experience, ideally in the IT or technology sector.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• A team player who thrives in a fast‑paced environment.
• Ability to adapt quickly to changing priorities and deadlines.
• Resourceful, results‑driven, and committed to meeting targets.

Qualifications

• Diploma/Degree or equivalent.
• Minimum 1–2 years of relevant work experience.
• Experience in sales negotiations will be an added advantage.
• Knowledge of sales and marketing principles and strategies preferred.