Sales Coordinator [Export/Import | Customer Service | MS Office | Up to $3000] - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company based in Singapore is seeking a Junior Sales Support to assist the sales team with administrative tasks and enhance coordination of logistics activities. Responsibilities include preparing quotations, handling customer inquiries, and coordinating with internal departments. The ideal candidate should have a diploma in Logistics or a related field and possess 1-2 years of relevant experience.

Qualifications

• 1-2 years of ocean operations experience in logistics or freight forwarding.
• Basic understanding of logistics operations is an advantage.
• Proficient in Microsoft Office.

Responsibilities

• Assist the sales team in preparing quotations and proposals.
• Support daily coordination of shipments with operations and warehouse teams.
• Handle customer inquiries via phone or email.

Skills

Communication skills

Customer service

Organizational skills

Teamwork

Problem-solving

Education

Diploma in Logistics, Supply Chain, or Business Administration

Tools

Microsoft Office

Job description

Junior Sales Support

$2,800 – $3,000 per month (based on relevant work experience)
Working Hours: Monday to Friday, 8:30 AM to 6:00 PM, 5 days work
Working Location: Changi Airfreight Center

Key Responsibilities:

This role is responsible for assisting the sales team with administrative and operational tasks to ensure smooth coordination of logistics activities. This role involves handling customer inquiries, preparing quotations, and liaising with internal departments and external partners to support the end-to-end logistics process.

• Assist the sales team in preparing quotations, proposals, and rate sheets for customers.
• Support daily coordination of shipments with operations, warehouse, and customer service teams.
• Handle customer inquiries promptly and professionally via phone or email.
• Update and track shipment status, ensuring customers are kept informed of delivery progress.
• Coordinate with shipping lines, freight forwarders, and warehouse teams to ensure smooth cargo movement.
• Assist in preparing sales reports, performance data, and monthly summaries.
• Maintain organized records of customer accounts, pricing updates, and communications.
• Provide general administrative support to the sales department and assist with ad-hoc projects.

Requirements:

• Diploma or equivalent qualification in Logistics, Supply Chain, Business Administration, or related field.
• At least 1-2 years of ocean operations experience in the logistics/freight forwarding industry.
• Basic understanding of logistics operations (import/export, shipping, documentation) is an advantage.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Please note that we are an equal opportunities employer.