Sales Coordinator/Admin/Customer Service Officer - Multiple Location

STAFFKING PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A staffing solutions company in Singapore is looking for a Sales Coordinator. This role involves managing sales operations and customer service support. Entry-level candidates are welcome to apply as training is provided. Strong proficiency in Microsoft Office is required. Competitive career prospects available.

Qualifications

• Entry level are welcome to apply training is provided.
• At least 1-2 years of working experience in related field is preferred.
• Familiar in order processing is a plus.

Responsibilities

• Manage day-to-day sales operation.
• Support the customer service team.
• Perform routine maintenance tasks remotely.

Skills

Proficient in Microsoft Office

Customer service skills

Sales order processing

Communication skills

Education

Diploma in Business or related field

Job description

Summary:

• 5 working days, Office Hour
• Location: East/North/West
• Entry level are welcome to apply training is provided
• Company with great career prospect

Job Scope:

Sales Coordinator

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Admin

• Remotely perform routine inspection of equipment and systems using online software platforms.
• Data entry on maintenance finding on google sheets.
• Perform audit check remotely on onsite engineer corrective maintenance activities
• Perform routine maintenance tasks remotely, including software updates, calibration checks and system optimizations.
• Monthly hit individual and team preventive maintenance target
• Collaborate with onsite engineers to schedule and coordinate maintenance activities. Analyze performance data and trends to identify potential issues

Customer Service Officer

• Support the customer service team
• Issue and Post Purchase Orders (PO) in system
• Create and amend Invoices as required
• Follow-up the Statements of Account (SOA)
• Use correct item code and pricing when creating the order
• Liaise with customers and internal stakeholders on order processing
• Answer customer's enquiries
• Generate Sales Return Order
• Attend and verify Return Order requests and issue credit note
• Any adhoc tasks assigned by superior

Job Requirements:

Sales Coordinator

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Proficient in Microsoft Office

Admin

• Proficient in Microsoft Office
• Entry level are welcome to apply training is provided

Customer Service Officer

• Familiar in order processing is a plus
• Entry level are welcome to apply training is provided

Staffking Pte Ltd (20C0358) | Tan Hui Yin (R25142188)