Sales Coordinator | $4k | Semiconductor Industry

MTC CONSULTING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A consulting firm in Singapore is seeking a Customer Support Executive to deliver excellent support to corporate clients. The role requires responding to inquiries, preparing quotations, and coordinating order fulfillment. Candidates should possess a minimum diploma and at least 3 years of relevant experience, with proficiency in Mandarin and English. This position offers a basic salary from $2,500 to $4,000 with a variable bonus.

Qualifications

• Minimum of 3 years’ relevant work experience.
• Ability to handle confidential information responsibly.
• Experience with multiple projects and short deadlines is an advantage.

Responsibilities

• Deliver excellent customer support to corporate clients.
• Respond promptly to customer inquiries.
• Prepare and submit quotations to customers.
• Coordinate with customers and internal departments for order fulfillment.

Skills

Customer support

Proficient in Mandarin & English

Integrity

Time management

Education

Min. Diploma

Job description

• Basic from $2,500 to $4,000 + Variable Bonus
• Monday – Friday, am – pm
• Location: Ang Mo Kio

Responsibilities

• Deliver excellent customer support to corporate clients, managing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotation requests, service support, and documentation needs.
• Prepare and submit quotations to customers in a timely manner.
• Submit necessary documents through customers’ respective management systems.
• Proactively keep customers informed on order status and shipment schedules.
• Maintain accurate and up-to-date spare parts price lists for customers.
• Coordinate and liaise with customers, freight forwarders, and internal departments to fulfil orders and ensure timely shipment execution.
• Prepare and provide documentation to assist customers with customs-related queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions effectively.

Requirements

• Min. Diploma with a minimum of 3 years’ relevant work experience.
• Proficient in Mandarin & English to communicate with Mandarin-speaking associates.
• High level of integrity with the ability to handle confidential information responsibly.
• Experience handling multiple projects or tasks with short deadlines is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or email to [e-mail]

Only shortlisted candidates would be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R24123733 | Chen Yit Keat