Sales Coordinator

SUPERMEC PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading sales firm in Singapore is seeking a Sales Coordinator responsible for managing the sales team's schedules, filing documents, and communicating key information. The ideal candidate will provide after-sales support and handle customer complaints. A background in office administration with 1 to 2 years of experience in an MNC setting is preferred. Candidates should be positive, computer literate, and possess strong interpersonal skills. This role offers opportunities to contribute to efficient operations and customer satisfaction.

Qualifications

• 1 to 2 years of relevant office administration experience in an MNC environment.

Responsibilities

• Coordinate the sales team by managing schedules and filing important documents.
• Respond to customer complaints and provide after-sales support.
• Prepare and process Sales and Delivery Orders.

Skills

Computer literate in MS Office Word, Excel and PowerPoint

Good interpersonal skills

Positive attitude

Education

Higher secondary/pre-U/A level/College/Diploma/Advanced/Higher/Graduate Diploma/Office skill Certificate or equivalent

Job description

Description

Sales coordinator is responsible to coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when requested.

Safety

• Ensure Workplace in Safe and Healthy Environment.
• Safe and efficient receiving,storage,issuing of goods.
• Ensure No Slips, Trips and Falls environment
• Use correct lifting postures and techniques to prevent injuries
• To be proactive in creating a safe working environment for everyone and ensuring that HSE in-house rules are observed at all times.
• To consider HSE aspects when planning and carrying out tasks to eliminate and reduce HSE hazards, aspects and risk.

Responsibilities

• To have and maintain good daily attendance and punctuality.
• To update team member at least 2 working days in advance before going for leave , in order to minimize downtime

Daily Task

• Daily Update of Project Progress (TO-DO-LIST) to immediate superior.
• Weekly report progress

Main Task

• Process and Prepare Purchase Order (System/ Manual)
• Follow the order process requirements
• Prepare MTO before conducting Kick Off Meeting
• Follow up on customer's orders and after sales service ( customer services form )
• Managed customers feedbacks
• Delivery tracking and coordinating with deliveryman on deliveries
• Prepare of shipping documentation and certificate upon client's requirement.
• Coordinate on payment of delivery
• Support sales persons on general adminstrative and customer service
• Assist sales team in preparing Sales Quotation
• Tele-inquiry handling, follow-up Sales Quotation with locals & overseas customers
• Assist sales team to follow-up sales correspondence from client
• Answer incoming call within 3 rings
• Follow up on Sales Drawing Approval
• Initiate the Kick Off Meeting to the Logistic Department
• Follow up on completion of production work
• Process all confirm sales order for Sales personnel
• Assist in the prepartion of presentation and product catalogue for clients for Sales Manager and Executive
• Source ground for customers and internal departments
• Do transfer of Stock
• Do Goods receiving
• Process and Coordinate Sales order , Delivery Order and Invoicing
• Assist to issue Manual Delivery Order and Invoice
• Assist to issue system Supplier Purchase Order
• Prepare project costing
• Not authorize to sign any company documents during probation period
• Other Ad-Hoc duties assigned from time to time

Requirements

• Computer literate in MS office Word, Excel and PowerPoint
• Preferably Higher secondary/pre-U/A level/ College/Diploma/Advanced/Higher/Graduate Diploma/Office skill Certificate o equivalent
• Preferably 1 to 2 years of relevant office administration experience in MNC environment
• Positive attitude with good interpersonal skills