Sales Coordinator

BRISBANE PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading sales firm in Singapore is seeking a Sales Coordinator to enhance the productivity of the sales team. Responsibilities include managing customer interactions, inputting and processing orders, and collaborating with various departments to ensure efficient operations. The ideal candidate should possess a bachelor's degree and at least 2 years of sales experience, alongside strong communication and organizational skills. Competitive salary and opportunities for growth are offered.

Qualifications

• 2 or more years experience in sales.
• Experience as a sales coordinator or in administration may be advantageous.
• Current knowledge of industry trends and regulations.

Responsibilities

• Assist sales team in productivity by contacting customers.
• Handle urgent calls and emails for sales representatives.
• Input orders and ensure accuracy and timely delivery.
• Collaborate with other departments for efficient workflows.
• Develop filing systems for sales records and reports.
• Hire and train sales staff to meet quotas.

Skills

Team development

Leadership skills

Computer literacy

Administrative skills

Organizational skills

Problem-solving skills

Communication skills

Sales skills

Customer service skills

Ability to multitask

Education

Bachelor's degree in business administration or related field

Job description

Responsibilities:

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Hiring and training sales staff and ensuring staff meets their quotas and goals.
• Managing budgets for expenses like bonuses, marketing, and travel.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Sales Coordinator Requirements:

• A bachelor's degree in business administration or a related field.
• 2 or more years experience in sales.
• Experience as a sales coordinator or in administration may be advantageous.
• Good team development and leadership skills.
• Computer literacy.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.