Sales Coordinator

Sol Luminaire Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A growing architectural lighting studio is looking for a Sales Support representative. Responsibilities include managing quotations, assisting in sales activities, and coordinating with teams. Candidates should possess 'O' Level certificates and have sales support experience. Proficiency in English and Mandarin is required, with strong communication and problem-solving skills. Join us and grow in a dynamic team environment.

Qualifications

• Experience in Admin/Sales support role.
• Proficiency in English and Mandarin.

Responsibilities

• Generate and manage quotations, delivery orders, and invoices.
• Assist in upselling and cross-selling suitable products.
• Follow up with customers to close sales.
• Coordinate with sales and finance teams.
• Support Sales team with ad hoc duties.
• Assist on collection of payment.

Skills

Strong communication and interpersonal skills

Basic knowledge of Microsoft Excel

Basic knowledge of Word

Customer-first mindset

Team player

Good organizational skills

Confidence in sales-related activities

Education

At least an ‘O’ Level or N-Level certificate

Diploma from a Polytechnic or ITE

Job description

Overview

Sol Luminaire an architectural lighting studio founded in Singapore is expanding!

Our energetic sales and marketing team are open for anyone who are interested in working among influential designers, interior studios and architects or simply have interest in designs and sales.

Come on board and grow with us!

Responsibilities

• Generate and manage quotations, delivery orders (DOs), and invoices.
• Assist in upselling and cross-selling suitable products when needed
• Follow up with customers to close sales and ensure smooth transactions.
• Coordinate with the sales and finance teams on order fulfillment and payments.
• Support Sales team any ad hoc duties assigned by management.
• Assist Sales team on additional & changes of order for confirmation or after confirmation.
• Assist Sales team on Liaising with Clients for commissioning, delivery changes or good changes
• Assist on collection of payment.
• Assist Sales team to send supporting document like catalogue, pricelist, installation guides & others.
• Booking of Delivery Dates with Customer
• Booking of Commissioning (smart home) dates with Customer
• Assist Sales team's Customer exchanges or dispute
• Work closely with team members to ensure seamless daily operations.
• Report issues or challenges to your supervisor promptly.

Qualifications

Education:

• At least an ‘O’ Level or N-Level certificate.
• Diploma from a Polytechnic or ITE is a plus

Experience:

• Experience in Admin/Sales support role

Language:

• Proficiency in English and Mandarin to communicate with a diverse customer base.

Skills:

• Strong communication and interpersonal skills
• Basic knowledge of Microsoft Excel, Word, and email platforms
• Customer-first mindset with problem-solving ability
• Team player with a willingness to learn
• Good organizational and time management skills
• Confidence in sales-related activities like upselling and cross-selling

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