Sales Coordinator

Sol Luminaire Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading architectural lighting studio in Singapore seeks a Sales Support role to assist with sales operations and customer interactions. The ideal candidate should have at least an O Level certificate, relevant sales support experience, and proficiency in English and Mandarin to cater to a diverse client base. This role involves generating quotations, managing orders, and supporting the sales team in various capacities. Opportunities for growth within a dynamic team environment await.

Qualifications

• Experience in Admin/Sales support role.
• Proficiency in English and Mandarin to communicate with a diverse customer base.

Responsibilities

• Generate and manage quotations, delivery orders, and invoices.
• Assist in upselling and cross-selling suitable products when needed.
• Follow up with customers to close sales and ensure smooth transactions.
• Coordinate with the sales and finance teams on order fulfillment and payments.
• Support Sales team any ad hoc duties assigned by management.
• Assist Sales team on additional & changes of order for confirmation.
• Assist Sales team on liaising with Clients for commissioning.
• Assist on collection of payment.
• Send supporting documents like catalogues and pricelists.
• Booking of Delivery Dates with Customer.
• Assist Sales team's Customer exchanges or disputes.
• Work closely with team members to ensure seamless daily operations.

Skills

Strong communication and interpersonal skills

Basic knowledge of Microsoft Excel

Basic knowledge of Microsoft Word

Customer-first mindset with problem-solving ability

Team player with a willingness to learn

Good organizational and time management skills

Confidence in sales-related activities

Education

At least an ‘O’ Level or N-Level certificate

Diploma from a Polytechnic or ITE

Job description

Sol Luminaire an architectural lighting studio founded in Singapore, is expanding!

Our energetic sales and marketing team are open for anyone who are interested in working among influential designers, interior studios and architects or simply have interest in designs and sales.

Come on board and grow with us!

Job Responsibilities

• Generate and manage quotations, delivery orders (DOs), and invoices.
• Assist in upselling and cross-selling suitable products when needed.
• Follow up with customers to close sales and ensure smooth transactions.
• Coordinate with the sales and finance teams on order fulfillment and payments.
• Support Sales team any ad hoc duties assigned by management.
• Assist Sales team on additional & changes of order for confirmation or after confirmation.
• Assist Sales team on Liaising with Clients for commissioning, delivery changes or good changes.
• Assist on collection of payment.
• Assist Sales team to send supporting document like catalogue, pricelist, installation guides & others.
• Booking of Delivery Dates with Customer.
• Booking of Commissioning (smart home) dates with Customer.
• Assist Sales team's Customer exchanges or dispute.
• Work closely with team members to ensure seamless daily operations.
• Report issues or challenges to your supervisor promptly.

Education

• At least an ‘O’ Level or N-Level certificate.
• Diploma from a Polytechnic or ITE is a plus.

Experience

• Experience in Admin/Sales support role.

Language

• Proficiency in English and Mandarin to communicate with a diverse customer base.

Skills

• Strong communication and interpersonal skills.
• Basic knowledge of Microsoft Excel, Word, and email platforms.
• Customer-first mindset with problem-solving ability.
• Team player with a willingness to learn.
• Good organizational and time management skills.
• Confidence in sales-related activities like upselling and cross-selling.