Sales Coordinator

Courtyard by Marriott Singapore Novena; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Singapore is seeking an Administrative Support Specialist. Responsibilities include performing office duties to support Sales, preparing documents, and serving as the main point of contact for clients. The ideal candidate should have at least 1 year of administrative support experience and proficiency in Microsoft Office. This position is essential for maintaining smooth operations in a busy hotel environment.

Qualifications

• Minimum 1 year of administrative support experience.
• Diploma in business management preferred.
• Good knowledge of Microsoft Office suite.

Responsibilities

• Perform general office duties to support Sales.
• Prepare sales-related documents throughout the sales process.
• Serve as the point of contact for clients.

Skills

Good computer skills

Proficient in Microsoft Office

Administrative support

Education

O Levels School, Diploma or Equivalent in any discipline

Job description

JOB SUMMARY

Perform general office duties to support Sales (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Assist in selling guest rooms, catering services and banquet facilities as directed by the department head. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

JOB SPECIFICATION

Educational /Academic Requirements : O Levels School, Diploma or Equivalent in any discipline. Diploma in business management, Good computer skills proficient in Microsoft Office (Word, Excel, PowerPoint)

Experience : At least 1 year of administrative support experience.