Sales coordinator

Bon Aircon Engineering; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

• Handle customer enquiries via email, phone, and other channels
• Liaise directly with customers for scheduling of aircon servicing and installation appointments
• Handle customer enquiries and provide clear, confident explanations on service details, warranty coverage, and billing
• Coordinate daily job schedules with the operations and technician teams
• Issue invoices, payment receipts, and follow up on outstanding balances
• Assist in processing warranty claims, ensuring timely and professional resolutions
• Manage feedback or complaints with a calm, proactive attitude
• Support admin tasks such as preparing service reports, quotations, and warranty documents
• Other ad-hoc duties as assigned