Sales Coordinator

Capella Hotel Singapore; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Sales Coordinator responsible for overseeing administrative work, preparing sales materials, and managing sales activities. The ideal candidate will have a diploma in Hospitality Management and prior administration experience. You will be the first point of contact for clients and support the sales team in various tasks including generating sales reports and maintaining a database of sales leads. Strong organizational and interpersonal skills are essential for this role.

Qualifications

• Diploma in Hospitality Management or equivalent required.
• Prior experience in administration is necessary.
• Knowledge of Opera Cloud S&C is preferred.

Responsibilities

• Oversee day-to-day administrative tasks for the department.
• Prepare presentation materials and sales kits.
• Administer inventory control of collateral materials.

Skills

Excellent organizational skills

Excellent interpersonal skills

Education

Diploma in Hospitality Management or equivalent

Tools

Opera Cloud S&C

Job description

Position Overview

The Sales Coordinator oversees day to day administrative work for the department and to provide the first form of contact for each client during the enquiry stage.

The Role

Sales Activities

• Prepare presentation materials

• Prepare information packages and sales kits to support sales engagement

• Prepare sales proposal, contracts & proforma invoice

• Assist to create profile, room and event block in the Opera system

• Assist Managers to retrieve and check guestroom keys prior to site inspection

• Administer inventory control of collateral materials and corporate gift items

• Generate weekly sales report

• Response to enquiries on a timely manner within 24 hours

• Follow up with guests and/or customers on their requirements

• Communicate requirements and/or changes with relevant departments

• Schedule sales engagement appointments for the sales team

• Collect guests' data to support the administration of customer acquisition programmes

• Maintain database of sales leads

Talent Profile

• Diploma in Hospitality Management or equivalent

• Prior experience in administration

• Knowledge of Opera Cloud S&C

• Excellent organizational and interpersonal skills