Sales Consultant

LEICA CAMERA ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading retail company in Singapore is seeking a customer-focused individual for a sales position. The ideal candidate should have a minimum of 3 years in customer service or high-end retail, with a strong sales-driven mindset and passion for photography. Responsibilities include maintaining a sales-conscious attitude, mentoring junior staff, and providing excellent customer service. This role offers a 5-day work week and commission incentives.

Benefits

Commission

5 days work week

Qualifications

• Minimum 3 years experience in customer service or high-end retail.
• Passion for the retail industry and photography is an advantage.
• Fluency in English is required.

Responsibilities

• Maintain a sales-conscious attitude and seek new sales opportunities.
• Meet and exceed sales targets to drive revenue growth.
• Supervise and mentor junior staff to enhance their performance.
• Provide excellent customer service and resolve issues.

Skills

Customer service skills

Sales-driven mindset

Good communication skills

Team player

Positive attitude

Job description

Job Description

• Maintain a sales-conscious attitude and always be on the lookout for new sales opportunities.


• Meet and exceed sales targets, contributing significantly to the company's revenue growth.


• Supervise and mentor junior staff, providing guidance and support to ensure a high level of performance and professionalism.


• Conduct training sessions for junior staff to enhance their product knowledge, customer service skills, and overall job proficiency.


• Provide excellent customer service, addressing inquiries, resolving issues, and maintaining a positive and welcoming shopping environment.


• Establish and maintain regular contacts with both existing and potential customers, fostering and nurturing healthy customer relationships.


• Keep customers informed about new products, services, and any changes that may affect their shopping experience.


• Manage customer inquiries, feedback, and after-service matters, ensuring prompt and satisfactory resolutions.


• Collaborate closely with the Retail Manager on sales activities and actively participate in Leica Camera events to promote the brand.


• Continuously provide constructive feedback to the management team on various aspects to improve store operations and customer satisfaction.


• Perform other duties as assigned, demonstrating flexibility and a willingness to contribute to the overall success of the store.


• Other jobs as assigned.

Job Requirements

• Minimum 3 years experiences in customer service, high-end retail environment or in similar capacity.


• Passion in retail industry, good communication and customer handling skills.


• Sales-driven mindset with a track record of meeting or exceeding targets.


• Passion in photography, art and culture scenes, photographic knowledge will be added advantages.


• Fluent in English.


• Good team player, nice personality, service oriented, positive attitudes to learning new skill sets.


• Basic computer skills and netiquette.

Other Information

• Commission


• 5 days work week