Sales Consultant

LEICA CAMERA ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A prestigious retail company in Singapore is looking for a Sales Supervisor to drive sales and provide exceptional customer service. The ideal candidate should have at least 3 years of experience in retail or customer service, possess a passion for photography, and have strong communication skills. Responsibilities include supervising junior staff, achieving sales targets, and fostering customer relationships. This full-time role offers a 5-day work week and commission incentives.

Benefits

Commission

5 days work week

Qualifications

• Minimum 3 years of experience in customer service or high-end retail.
• Passion in the retail industry.
• Fluent in English.

Responsibilities

• Maintain a sales-conscious attitude and seek new sales opportunities.
• Meet and exceed sales targets.
• Supervise and mentor junior staff.
• Provide excellent customer service.
• Collaborate with the Retail Manager on sales activities.

Skills

Sales-driven mindset

Customer handling skills

Communication skills

Team player

Basic computer skills

Job description

Job Description

• Maintain a sales-conscious attitude and always be on the lookout for new sales opportunities.
• Meet and exceed sales targets, contributing significantly to the company's revenue growth.
• Supervise and mentor junior staff, providing guidance and support to ensure a high level of performance and professionalism.
• Conduct training sessions for junior staff to enhance their product knowledge, customer service skills, and overall job proficiency.
• Provide excellent customer service, addressing inquiries, resolving issues, and maintaining a positive and welcoming shopping environment.
• Establish and maintain regular contacts with both existing and potential customers, fostering and nurturing healthy customer relationships.
• Keep customers informed about new products, services, and any changes that may affect their shopping experience.
• Manage customer inquiries, feedback, and after-service matters, ensuring prompt and satisfactory resolutions.
• Collaborate closely with the Retail Manager on sales activities and actively participate in Leica Camera events to promote the brand.
• Continuously provide constructive feedback to the management team on various aspects to improve store operations and customer satisfaction.
• Perform other duties as assigned, demonstrating flexibility and a willingness to contribute to the overall success of the store.
• Other jobs as assigned.

Job Requirements

• Minimum 3 years experiences in customer service, high-end retail environment or in similar capacity.
• Passion in retail industry, good communication and customer handling skills.
• Sales-driven mindset with a track record of meeting or exceeding targets.
• Passion in photography, art and culture scenes, photographic knowledge will be added advantages.
• Fluent in English.
• Good team player, nice personality, service oriented, positive attitudes to learning new skill sets.
• Basic computer skills and netiquette.

Other Information

• Commission
• 5 days work week