Sales Consultant

VIRGIN ACTIVE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

A fitness company in Singapore is seeking a member acquisition specialist to achieve sales targets by gaining new members and ensuring member satisfaction. Ideal candidates build strong relationships, have at least one year of relevant experience, and excel in providing outstanding customer service. A competitive salary package and inclusive work culture are offered.

Benefits

Inclusive Work Culture

Competitive Salary Package

Plenty of Learning Opportunities

Qualifications

• 1 year of relevant experience, preferably in retail or hospitality.
• Ability to thrive and exceed performance targets.
• Flexibility to work a non-traditional schedule.

Responsibilities

• Identify and gain new members through cold calling and outreach.
• Create a seamless sign-up process for new members.
• Handle member queries and feedback effectively.
• Regularly report activity levels and sales projections.
• Advocate safety for members and team.

Skills

Relationship building

Customer service

Sales target achievement

Problem solving

Effective communication

Job description

Job Highlights

• Inclusive Work Culture
• Competitive Salary Package
• Plenty of Learning Opportunities

In a Nutshell

This gig is all about achieving agreed sales targets by identifying and gaining new members and ensuring complete member satisfaction in all interactions.

A day in the life of...

• Identify and gain new members through a sustained approach to daily activities including cold calling, retention calling, outreach and following up referrals and leads.
• Understand each prospect’s objectives, buying criteria and decision making processes and form genuine and long-term relationships.
• Create a flawless experience for each new member by providing a non-intimidating sign-up process and a thorough set-up so they don’t incur any bumps in their first attendance.
• Leverage your personality to create a culture where the community become raving fans.
• Ensure all interactions are warm, queries are answered and feedback and complaints handled effectively.
• Regularly report activity levels and projections.
• Stay on top of sales admin to ensure seamless administrative processes.
• Advocate safety and ensure an overall safe environment for members and team members.

To land this gig... and your ongoing mindset

• You have 1 year of relevant experience and flexibility to work a non-traditional schedule.
• you know what its like to thrive and exceed performance targets
• You're a super hero at building rapport and everlasting relationships
• You love to create meaningful moments for people.
• You know what it’s like to work with a high profile consumer brand and the value of a well-oiled machine.
• You may also have some retail or hospitality sector experience. A+ for you.
• You are people-focused.
• You’re warm, honest and genuine.
• You get a kick out of creating unexpected experiences which make people go wow! Going over and above to deliver impeccable customer service makes you feel warm and fuzzy inside.
• You listen intently.
• You speak eloquently.
• You are driven. You’re perceptive, you ask questions and you strive to understand.
• You enjoy solving problems. You don’t get flustered easily.