Sales Consultant

JP JEMS PTE. LTD.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

A bespoke jewellery company in Singapore is looking for a Sales Consultant to provide exceptional service and design solutions. You'll engage clients through personalized consultations and build lasting relationships, all while working in a collaborative and design-focused environment. A diploma and sales experience in a B2C environment are required. Attractive commissions and a supportive culture await you!

Benefits

Employee discounts

Hands-on mentorship

Team bonding activities

Qualifications

• At least 2 years of sales experience in a B2C environment.
• Strong interest in jewellery and design storytelling.
• Proactive, well-groomed, and reliable team player.

Responsibilities

• Provide personalised consultations for custom design requests.
• Build and maintain strong customer relationships and loyalty.
• Support daily store operations, including cash handling.

Skills

Sales experience

Customer service

Communications skills

Education

Diploma or equivalent

Job description

Roles & Responsibilities

At Tessellate, we believe in nurturing emerging talent to grow into confident, well-rounded designers. This role is ideal for individuals with a strong interest in jewellery, design, and customer engagement — and who are excited to learn how to deliver both exceptional service and creative design solutions.

Key Responsibilities

Jewellery Sales

• Provide personalised consultations and help clients on custom design requests based on their preferences and budget.
• Build and maintain strong customer relationships, encouraging repeat business and fostering loyalty through exceptional service.
• Consistently meet or exceed sales targets through effective sales techniques, including upselling and cross-selling.

Clienteling and Relationship Building

• Implement clienteling strategies to build long-term relationships, maintain a customer database, and follow up on inquiries.
• Proactively reach out to clients for special occasions or promotions, ensuring a tailored customer experience.

Store Operations and Teamwork

• Support daily store operations, including opening and closing procedures, cash handling, and maintaining an organised environment.
• Adhere to all applicable laws, regulations, and company policies, especially concerning customer data privacy and ethical practices.
• Foster a positive and collaborative work environment, coordinating with colleagues on promotions and events.
• Work closely with the marketing team to support promotional campaigns and events.

Requirements

• Sales experience of at least 2 years in B2C environment.
• Diploma or equivalent in any discipline.
• Strong interest in jewellery, customer service, and design storytelling.
• Comfortable speaking with clients and eager to learn sales techniques. Attractive commissions and incentives available!
• Proactive, well-groomed, and reliable team player.
• Able to commit to weekend and retail hours, 5-day work week.

More About Us

Tessellate.Co is a homegrown brand based in Singapore, best known for creating bespoke jewellery pieces that accompany many couples on their wedding journey. Alongside our custom work, we offer ready-to-wear collections in-store — timeless gifts for life’s meaningful moments.

Our team is small, passionate, and growing — united by a shared belief in the significance behind every piece we create.

Expect a collaborative, design-focused culture with hands-on mentorship, team bonding activities, and exclusive employee discounts on our collections. We are committed to nurturing talent and supporting each team member’s journey toward creative confidence and long-term growth.