Sales & Client Account Specialist

TDCX; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading client engagement firm in Singapore seeks a dedicated professional to manage client relationships and enhance their experience. The role involves direct communication with clients, supporting sales efforts, and driving revenue growth through tailored solutions. The ideal candidate has a diploma or higher, preferably 2 years of relevant experience, and strong communication skills.

Qualifications

• Preferably have 2 years of relevant work experience.
• A self-starter who can meet deadlines.
• Proficient in English and the language of the supporting market.

Responsibilities

• Engage with clients daily via phone, chat, and email.
• Manage a portfolio of SMB clients for revenue growth.
• Provide pre- and post-sales support for products.
• Share product insights and feedback based on client experience.

Skills

Strong time management skills

Excellent verbal communication skills

Excellent written communication skills

Sales account management experience

Consultative selling experience

Education

Diploma, Bachelor's Degree, Postgraduate Diploma, or Professional Degree

Job description

Role Overview

• Engage with new and existing clients (Agencies or Advertisers) daily via phone, chat, and email to identify sales opportunities and recommend tailored solutions that align with their business objectives.
• Enhance client experience by promoting optimal and appropriate product adoption. Manage a portfolio of SMB clients, with a focus on revenue growth.
• Provide pre- and post-sales support for applicable products within your scope and knowledge area.
• Develop expertise in our clients’ advertising solutions, identify industry trends, and proactively address challenges.
• Share valuable product insights, feedback, and revenue trends based on your experience and feedback from advertisers.
• Champion success stories by highlighting advertisers’ growth achievements through our products, utilizing various tools to effectively communicate and drive their business success.
• Perform additional duties as assigned by management to support the effective implementation, maintenance, and continuous improvement of TDCX’s Quality Management System.

Requirements

• Possess at least a diploma (Advanced/Higher/Graduate), Bachelor’s Degree, Postgraduate Diploma, or Professional Degree in any field.
• Preferably have 2 years of relevant work experience.
• Demonstrate strong time management skills and a drive to exceed expectations.
• Business development, sales account management, or consultative selling experience is a plus.
• Exhibit excellent verbal, written, and listening communication skills.
• A self-starter who can meet deadlines, enjoys working in a competitive inside sales environment, and is comfortable with computers and multiple systems.
• Proficient in English and the language of the supporting market.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short‑listed candidates will be notified.

Lai Kok Soon

Reg No: R24121496

TDCX Talent Solutions Pte. Ltd

EA License No: 23C2024