Sales & Catering Assistant

Harry's International Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is seeking a Sales & Catering Assistant to support catering events and sales activities. This entry-level position is suitable for candidates with a strong interest in sales and hospitality, offering training and a high commission structure tied to individual sales performance. Responsibilities include client engagement, event coordination, and administrative tasks, all contributing to exceptional customer service.

Benefits

High commission structure tied to individual sales performance

Qualifications

• No prior experience required; training will be provided.
• Strong interest in the F&B industry, particularly catering and events.

Responsibilities

• Assist in responding to customer enquiries via email and phone.
• Support in coordinating event details such as menu selection and logistics.
• Provide excellent customer service aligned with company values.
• Handle filing, documentation, and data entry for contracts and invoices.

Skills

Excellent communication and interpersonal skills

Highly organized and detail-oriented

Proficiency in Microsoft Office Suite

Ability to manage multiple tasks

Positive attitude and willingness to learn

Job description

The Sales & Catering Assistant supports the planning, coordination, and execution of catering events and sales activities for Harry’s. This is an entry-level role suitable for candidates with no prior experience but who have strong interest in sales, events, and hospitality. The role involves providing administrative support, assisting with client engagement, and ensuring smooth delivery of event operations with Harry’s signature service quality.

Key Responsibilities

• Sales Support
  • Assist in responding to customer enquiries via email, phone, and online platforms.
  • Prepare and send quotations, event proposals, contracts, and invoices.
  • Follow up with new and existing clients on event needs and confirmations.
  • Maintain and update the customer database, lead tracker, and sales reports.
• Event Coordination
  • Support in coordinating event details such as menu selection, logistics, and special requests.
  • Liaise with internal teams (Operations, Kitchen, Outlet Managers) to ensure accurate event execution.
  • Assist in on‑site event support when required, including set‑up, guest coordination, and post‑event follow‑up.
  • Ensure all event documentation, checklists, and orders are completed accurately and on time.
• Customer Experience
  • Provide excellent customer service with a warm, genuine, and responsive approach aligned with Harry’s core values.
  • Ensure clients feel supported throughout their event planning journey.
  • Assist in gathering customer feedback and highlighting improvement opportunities.
• Administrative Duties
  • Handle filing, documentation, and data entry for contracts, invoices, and event records.
  • Assist with preparing marketing collaterals, presentations, and sales kits when needed.
  • Support the team in tracking monthly KPIs, budgets, and performance metrics.

Requirements

• No prior experience required—training will be provided.
• Strong interest in the F&B industry, particularly catering and events.
• Excellent communication and interpersonal skills.
• Highly organized, detail‑oriented, and able to manage multiple tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work both independently and as part of a team.
• Positive attitude, willingness to learn, and adaptability to a dynamic work environment.

High commission structure tied to individual sales performance.