Sales Associate

Ralph Lauren (Singapore) Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading luxury fashion retailer in Singapore is seeking a Retail Sales Associate. In this role, you will achieve sales volume objectives, provide exceptional customer service, and maintain merchandise standards. The ideal candidate has 1-2 years of retail sales experience in luxury environments and a passion for delivering high-quality service. This position requires strong communication skills, and candidates should be able to commit to long working hours, as well as work within operating hours from 6 am to 1 am.

Qualifications

• Minimum 1-2 years of retail sales experience in luxury environment.
• Passion for the brand and high-standard service delivery.
• Strong written and oral communication skills.

Responsibilities

• Achieve annual sales volume objectives and maximize strategic business opportunities.
• Provide exceptional customer service for a memorable shopping experience.
• Maintain merchandise according to visual presentation standards.

Skills

Customer service excellence

Communication skills

Retail sales experience

Team collaboration

Job description

Job Description

• Achieve or exceed agreed upon annual sales volume objectives. Formulate action plans that maximize strategic business opportunities (i.e. promotional/special events, advertised & editorial product) and drive sales.

• Provide a memorable shopping experience by employing exceptional levels of customer service. Always be approachable, accessible, and gracious in all business interactions

• Acquire and maintain knowledge of RL’s product and visual presentation standards in order to effectively service customers.

• Maintain merchandise in accordance with Polo’s visual presentation standards. Actively participate in all merchandising activities including, but not limited to, daily stock maintenance, product transfers, folding, & floor changeovers

• Strives to develop the ability to maintain an environment that projects a high level of taste and sophistication consistent with RL’s lifestyle philosophy.

• Maintain a professional appearance consistent with established guidelines.

• Duties and obligations as may be designated by the Company and which are reasonably consistent with your job title.

Job Requirements

• Minimum 1-2 years of relevant retail sales experience, preferably within the luxury store environment.

• Passionate with our brand and able to deliver high-standard service to our customers.

• Strong written and oral communication skills.

• Ability to build and maintain positive working relationships with customers, management and co-workers.

• Able to commit long standing hours.

• T2 - 6am to 1am (operation hours), however you are still doing 5 days, 44 hours/week.

• T2 - Position allowance of SGD200.